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For Companies At a Glance
- Tasks: Support sales by managing client accounts and delivering top-notch customer service.
- Company: Fast-growing market leader in the fuel industry with a supportive team culture.
- Benefits: Competitive salary, 25 days holiday, career progression, and friendly work environment.
- Other info: Monday to Friday hours with parking provided; perfect for those seeking career development.
- Why this job: Join a dynamic team and make a real impact on customer relationships and sales growth.
- Qualifications: Experience in customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 27000 - 30000 £ per year.
Benefits
- Competitive Salary: £27,000 – £30,000 per annum (depending on experience)
- Holiday: 25 days annual leave plus bank holidays
- Additional: Career progression opportunities; friendly and supportive team environment
About the role
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast‑growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This varied role requires you to support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high‑quality service is delivered at all times.
Key responsibilities
- Respond to incoming calls and emails promptly, delivering excellent customer service
- Build and maintain strong relationships with clients and suppliers
- Manage existing client accounts and identify opportunities for growth and re‑engagement
- Support the sales team in achieving targets and business objectives
- Assist with customer retention and engagement activity
- Process client orders accurately and efficiently
- Carry out general administrative duties including scheduling and document management
- Provide cover and support for colleagues during absences
- Maintain accurate records and ensure effective use of administrative systems
- Undertake any additional duties as required by the business
Qualifications / About you
Previous experience in customer service or account management, strong communication skills, and a proactive, professional approach are required. You must be highly organised, able to manage multiple priorities, and confident using Microsoft Office and administrative systems. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday – Friday, 8am – 5pm. Due to the location, you will need your own transport, and parking is provided.
Why them
The company operates across the UK, providing reliable fuel solutions and services to a wide range of clients with a strong focus on customer service, efficiency, and long‑term relationships. As a forward‑thinking organisation, they continue to expand while maintaining a supportive and professional working environment for its team.
Sales Support Administrator in Sheffield employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on customer service and client relationships. Practise common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Support Administrator gig. Plus, applying directly shows your interest in being part of our friendly and supportive team!
We think you need these skills to ace Sales Support Administrator in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and account management experience, as these are key for the Sales Support Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've built client relationships or supported sales teams in the past.
Show Off Your Organisational Skills: Since the role requires managing multiple priorities, give us a glimpse of your organisational skills. Mention any tools or methods you use to stay on top of tasks and deadlines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its role in the fuel industry. Familiarise yourself with their services and how they prioritise customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As a Sales Support Administrator, excellent customer service is key. Prepare examples from your past experiences where you've successfully managed client accounts or resolved issues. Highlight your proactive approach and how it contributed to customer satisfaction.
✨Be Organised and Detail-Oriented
Since the role requires managing multiple priorities, demonstrate your organisational skills during the interview. Bring a notepad to jot down important points and show that you can keep track of details. Mention any tools or systems you’ve used to stay organised.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.