At a Glance
- Tasks: Take charge of IT systems, support users, and develop innovative digital solutions.
- Company: Join a fast-growing company focused on enhancing independence through innovative products.
- Benefits: Enjoy a competitive salary, 31 days holiday, and company lunches four days a week.
- Other info: Great career growth opportunities in a dynamic, supportive environment.
- Why this job: Make a real impact by implementing cutting-edge tech and improving business workflows.
- Qualifications: Proactive IT support experience and a passion for emerging technologies like AI.
The predicted salary is between 45000 - 50000 £ per year.
They are seeking a capable, proactive and driven IT System Specialist to join their growing business in a newly created, standalone role. This highly hands‑on position involves taking ownership of all things IT – from maintaining day‑to‑day systems and providing internal support, to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full‑time onsite role working Monday to Friday, 8:00 am – 5:00 pm. Applicants must live within a commutable distance to Lowestoft as the role is office based.
Benefits
- Competitive Salary: £45,000 – £50,000 per annum, depending on experience
- Holiday: 31 days including bank holidays
- Employee extras: Pension scheme, provision of company lunches 4 days per week, Employee Assistance Programme, and opportunities for career growth and more
Main duties and responsibilities
- Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control
- Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime
- Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes
- Provide day‑to‑day IT support across hardware, software, and business systems, including installation, updates, and user assistance
- Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security
- Develop and maintain website functionality, performance, usability, and overall user experience
- Explore, implement, and support AI tools to improve efficiency, automation, and business workflows
- Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs
- Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements
- Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth
Qualifications and skills
- Applicants should be proactive, hands‑on and forward‑thinking, with experience in IT support, system administration or a similar role.
- A strong understanding of networks, hardware and software systems is required, along with experience or interest in web development, app development and emerging technologies such as AI.
- Candidates should be confident working independently, managing multiple priorities, and possess a solid understanding of cybersecurity and data protection principles.
- Strong problem‑solving skills, attention to detail, a calm methodical approach, friendly can‑do attitude and strong communication skills are essential.
- The ability to work across teams, support non‑technical users, maintain a proactive mindset focused on improving systems and processes, and strong organisational skills with the ability to perform well under pressure are also required.
About the employer
The employer is a fast‑growing, forward‑thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. They are industry leaders in innovation, customer experience, and long‑term dealer partnerships.
IT System Specialist in Norwich employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT System Specialist in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, whether it's web development, app creation, or any cool AI tools you've worked with. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios and problem-solving questions. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and makes it easier for us to connect with you.
We think you need these skills to ace IT System Specialist in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT System Specialist role. Highlight your relevant experience in IT support, system administration, and any web or app development skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've tackled IT challenges in the past and how you can contribute to our innovative team.
Show Off Your Problem-Solving Skills: In your application, don't forget to showcase your problem-solving abilities. We love candidates who can think on their feet and come up with creative solutions, especially when it comes to maintaining systems and improving processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and cybersecurity principles. Be ready to discuss specific technologies you've worked with, especially those mentioned in the job description like Microsoft 365 and Google Workspace.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you had to troubleshoot a problem or implement a new solution. This will demonstrate your proactive mindset and ability to handle challenges.
✨Be Ready to Discuss Emerging Technologies
Since the role involves exploring AI tools and digital solutions, be prepared to talk about any relevant experience you have. If you’ve implemented or supported any new tech, share those stories to show your forward-thinking approach.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role, especially when supporting non-technical users. Practice explaining complex IT concepts in simple terms, so you can showcase your friendly, can-do attitude during the interview.