At a Glance
- Tasks: Engage with customers, handle sales enquiries, and support product movement.
- Company: A trusted local builders’ merchant with a focus on customer service.
- Benefits: Competitive salary of £30,000+, 22 days holiday, and pension scheme.
- Other info: Opportunity for career growth and development in a supportive workplace.
- Why this job: Join a friendly team and build strong relationships while learning in a dynamic environment.
- Qualifications: Experience in builders' merchants or wholesale preferred; training provided for the right candidate.
The predicted salary is between 30000 - 37500 £ per year.
A trusted local builders’ merchant is looking for full-time, permanent Trade Counter Sales, ideally with experience in wholesale or builders merchants, to join their team in Woodbridge, Suffolk.
Fantastic Company Benefits
- Competitive Salary: £30,000+ (depending on experience)
- Holiday: 22 days annual leave plus bank holidays
- Pension: company pension scheme available
About the Role
As the Trade Counter Sales, you will work as part of a small team. Although primarily based in the office, you will get an opportunity to work across all parts of the business, ensuring the smooth and safe movement of products throughout the branch. Working hours for this role are: 7:30am – 5:00pm Monday to Friday, with 1 hour for lunch and working alternate Saturday 8am – 12pm.
Key Duties
- Handling daily trade counter enquiries, including sales, customer service, and promoting stock lines and supplier products.
- Handling incoming calls within the sales office while delivering a high standard of customer service.
- Preparing quotes, generating proactive sales, managing enquiries, processing orders, ordering stock and offering product advice and guidance.
- Supporting in the yard, to cover holidays and sickness.
About You
Ideally, you will have a background in the builders merchant sector or wholesale, with training provided to the right candidate. Experience of working in a warehouse/yard environment and preferably hold a forklift licence or be willing to be trained is preferred. You should be friendly, outgoing, and happy to communicate face to face with customers and build strong relationships. You must be able to multitask effectively, maintain a professional yet approachable manner, and have strong skills in English, Maths, and IT systems, along with excellent attention to detail.
About Them
They are a trusted local builders’ merchant serving trade professionals and DIY customers with a wide range of construction and landscaping materials. Known for competitive pricing, reliable delivery services, and knowledgeable staff, the business supports projects of all sizes across the Suffolk area offering convenient collection and customer-focused service.
If you have the relevant skills and experience for this Trade Counter Sales role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Trade Counter Sales in Ipswich employer: Spider Web Recruitment Ltd
Join a trusted local builders’ merchant in Woodbridge, Suffolk, where you will be part of a close-knit team dedicated to delivering exceptional customer service. With competitive salaries starting at £30,000, generous holiday allowances, and opportunities for professional growth, this company fosters a supportive work culture that values employee development and teamwork. Enjoy the unique advantage of working in a community-focused environment that serves both trade professionals and DIY enthusiasts, ensuring every day is rewarding and impactful.
Contact Details:
Spider Web Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales in Ipswich
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling trade counter enquiries, think of scenarios where you can demonstrate your ability to handle difficult customers or tricky sales situations. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider info about the company culture and even lead to a referral.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trade Counter Sales in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trade Counter Sales role. Highlight any relevant experience in wholesale or builders' merchants, and don’t forget to showcase your customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention your friendly nature and ability to multitask, as these are key for this role.
Show Off Your Skills:Don’t hold back on showcasing your English, Maths, and IT skills. These are essential for handling enquiries and processing orders, so make sure they stand out in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets seen by the right people. We can’t wait to hear from you!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know Your Products
Familiarise yourself with the range of products the builders' merchant offers. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for the Trade Counter Sales position, so think about times when you went above and beyond to help a customer.
✨Showcase Your Multitasking Skills
Be ready to discuss how you manage multiple tasks effectively. The role requires handling enquiries, processing orders, and supporting in the yard, so demonstrating your ability to juggle these responsibilities will be key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
