At a Glance
- Tasks: Assist customers, handle sales calls, and manage orders in a dynamic team environment.
- Company: Join a trusted local builders’ merchant with a strong community presence.
- Benefits: Enjoy a competitive salary, 22 days holiday, and a company pension scheme.
- Other info: Opportunities for training and career growth in a supportive work environment.
- Why this job: Be part of a friendly team and build relationships while helping customers with their projects.
- Qualifications: Customer service skills and a willingness to learn; experience in a warehouse is a plus.
The predicted salary is between 30000 - 37500 £ per year.
Spider is advertising on behalf of a trusted local builders’ merchant who are looking for a full-time, good all round, permanent Customer Sales Assistant to join their team in Woodbridge, Suffolk.
Fantastic company benefits include:
- Competitive Salary: On offer is a salary from £30,000+ (depending on experience)
- Holiday: 22 days annual leave plus bank holidays.
- Pension: company pension scheme available.
About the role:
As the Customer Sales Assistant you will work as part of a small team, although primarily based in the office you will get an opportunity to work across all parts of the business. Ensuring the smooth and safe movement of products throughout the branch. Working hours for this role are: 7:30am – 5:00pm Monday to Friday, with 1 hour for lunch and working alternate Saturday 8am – 12pm.
Key Duties include:
- Handling incoming calls within the sales office while delivering a high standard of customer service.
- Preparing quotes, generating proactive sales, managing enquiries, processing orders, ordering stock and offering product advice and guidance.
- Assisting with daily trade counter enquiries, including sales, customer service, and promoting stock lines and supplier products.
- Supporting in the yard, to cover holidays and sickness.
About you:
As the successful Customer Sales Assistant, you will ideally have a background in the builders’ merchant sector, although training will be provided to the right candidate, with prior experience of working in a warehouse/yard environment. You will be friendly, outgoing and happy to communicate face to face with customers and build strong relationships. Able to multitask effectively, maintain a professional yet approachable manner, and have strong skills in English, Maths, and IT systems, along with excellent attention to detail. Ideally you will hold a forklift licence or be willing to be trained.
About them:
They are a trusted local builders’ merchant serving both trade professionals and DIY customers with a wide range of construction and landscaping materials. Known for competitive pricing, reliable delivery services, and knowledgeable staff, the business supports projects of all sizes across the Suffolk area, offering convenient collection and customer-focused service.
If you have the relevant skills and experience for this Customer Sales Assistant role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Sales Assistant in Ipswich employer: Spider Web Recruitment Ltd
Join a reputable local builders' merchant in Woodbridge, Suffolk, where you will be part of a supportive team dedicated to delivering exceptional customer service. With competitive salaries starting from £30,000, generous holiday allowances, and opportunities for professional growth, this company fosters a positive work culture that values employee contributions and encourages development. Enjoy the unique advantage of working in a community-focused environment that supports both trade professionals and DIY enthusiasts, making every day rewarding and impactful.
Contact Details:
Spider Web Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Ipswich
✨Tip Number 1
Get to know the company! Research their values, products, and services. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers daily, think of scenarios where you might need to handle inquiries or complaints. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with people in the builders’ merchant sector on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t hesitate – get your CV in!
We think you need these skills to ace Sales Assistant in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant background in the builders’ merchant sector or customer service roles to catch our eye!
Show Off Your Personality:We love friendly and outgoing candidates! Don’t be afraid to let your personality shine through in your application. A positive attitude can make a big difference.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Customer Sales Assistant role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the builders' merchant. Understand their products, services, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Your Multitasking Ability
This role requires juggling various tasks, from handling calls to managing orders. Be ready to discuss how you've successfully managed multiple responsibilities in previous jobs. Use real-life examples to illustrate your ability to stay organised and efficient under pressure.
✨Be Ready to Discuss Teamwork
You'll be part of a small team, so it's important to highlight your teamwork skills. Prepare to talk about how you've collaborated with colleagues in the past, whether in a sales environment or elsewhere. Emphasise your friendly and approachable nature, as building strong relationships is key.
