On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich
On-Site IT Support Technician (1st/2nd Line) – Suffolk

On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich

Ipswich Full-Time 27000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support and assist with exciting IT projects.
  • Company: Join a dynamic IT recruitment firm in Ipswich.
  • Benefits: Earn £27,000 - £34,000, enjoy 20 days holiday, and develop your skills.
  • Why this job: Gain valuable experience while making a difference in a supportive environment.
  • Qualifications: At least 1 year of IT experience and a full UK driving licence.
  • Other info: Great opportunities for personal development and career growth.

The predicted salary is between 27000 - 34000 £ per year.

An IT recruitment firm is seeking a full-time IT Support Technician in Ipswich. The successful candidate will provide 1st and 2nd line IT support, assisting with IT projects and gaining valuable experience.

Candidates must have at least 1 year's experience in IT and a full UK driving license.

Benefits include:

  • A salary of £27,000 - £34,000 per annum
  • 20 days holiday
  • Opportunities for personal development in a supportive work environment

On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich employer: Spider Web Recruitment Ltd

Join a dynamic IT recruitment firm in Ipswich, where you will not only provide essential 1st and 2nd line support but also engage in exciting IT projects that enhance your skills. With a competitive salary, generous holiday allowance, and a strong focus on personal development, our supportive work culture ensures that you thrive both professionally and personally in a vibrant location.
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Contact Detail:

Spider Web Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for those interviews! Research common IT support questions and practice your responses. We recommend setting up mock interviews with friends or using online resources to boost your confidence.

Tip Number 3

Show off your skills! If you’ve worked on any IT projects or have relevant certifications, make sure to highlight them during interviews. We want to see how you can bring value to the team!

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich

1st Line IT Support
2nd Line IT Support
IT Project Assistance
Experience in IT
Full UK Driving License
Customer Service Skills
Problem-Solving Skills
Technical Troubleshooting
Communication Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your 1st and 2nd line support experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Ipswich. Share your passion for IT and how you can contribute to our projects.

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love candidates who can think on their feet and provide solutions, so let us know how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Spider Web Recruitment Ltd

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around 1st and 2nd line support. Be ready to discuss common issues you've resolved and the tools you used. This will show that you're not just familiar with IT but that you can handle real-world problems.

Showcase Your Experience

Prepare specific examples from your past roles where you provided IT support or contributed to projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This helps interviewers see how your experience aligns with their needs.

Demonstrate Your Communication Skills

As an IT Support Technician, you'll need to explain technical issues to non-technical users. Practice explaining complex concepts in simple terms. This will highlight your ability to communicate effectively, which is crucial for the role.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and ongoing IT projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

On-Site IT Support Technician (1st/2nd Line) – Suffolk in Ipswich
Spider Web Recruitment Ltd
Location: Ipswich

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