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- Tasks: Support families with compassion while managing office duties and hands-on tasks.
- Company: Independent crematorium in a peaceful woodland setting, dedicated to dignified services.
- Benefits: Competitive salary, bonus scheme, 20 days holiday, pension, and full training provided.
- Why this job: Make a genuine difference in people's lives during their most challenging times.
- Qualifications: Compassionate nature, good communication skills, and basic IT knowledge preferred.
- Other info: Full training for career development as a Cremation Technician available.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a meaningful, uniquely varied role where you can make a genuine difference to families every day? Spider is advertising on behalf of our client who are seeking a Crematorium Assistant to join them in a full-time, permanent role based in Nacton, just east of Ipswich, Suffolk.
Benefits
- Competitive Salary: £25,000 - £30,000 per annum (dependent on experience), plus participation in the staff bonus scheme and overtime opportunities when required
- Holiday: 20 days per year plus statutory bank holidays, increasing with length of service
- Pension Scheme
- Additional: Full training provided, including future Cremation Technician training
About the role
As a Crematorium Assistant, you will support the day-to-day running of the crematorium, working closely with the Manager and team as a key all-rounder. The role combines office duties, including paperwork, enquiries, and memorial support, with hands-on tasks such as Chapel Attendant duties, light grounds upkeep, and acting as a bearer. Full training will be provided, including future development as a Cremation Technician. Working hours for this role are varied across the week, generally 9am–5pm in the office 2/3 days a week and 8am–4pm in other areas.
Please apply with an up-to-date CV and a covering letter / supporting statement outlining your suitability for the role, as personality is considered an important factor for this position.
Main Duties and Responsibilities
- Processing funeral and cremation paperwork with accuracy and attention to detail
- Providing a comprehensive, sympathetic and respectful service to bereaved families
- Acting as Chapel Attendant during funeral services and assisting with service preparation
- Operating the Obitus system
- Supporting grounds staff with memorialisation and general maintenance
- Ensuring all cremations are carried out to a high and ethical standard
- Maintaining cleanliness and presentation across all areas of the site
- Seeking opportunities to enhance the visitor experience
About you
As a Crematorium Assistant, you will be a compassionate, professional individual who is comfortable working with grieving families and able to adapt to a varied role. You will have excellent communication and organisational skills, a hands-on approach, and the ability to work as part of a small team. Experience of office work and/or grounds maintenance would be beneficial, though not essential, as full training will be provided. Basic IT skills, including Microsoft Office, are desirable. You must also be physically able to act as a pallbearer when required.
About them
Situated in a peaceful woodland setting on the outskirts of Ipswich, they are an independent, premier crematorium in Suffolk. Committed to providing first-class, dignified and compassionate services to families saying goodbye to their loved ones, and their reputation reflects the care and respect they show at every stage.
If you have the relevant skills and experience for the Crematorium Assistant role and would like to be considered, please apply by forwarding an up-to-date CV with a covering letter / supporting statement as part of your CV as to why you feel right for this role as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
Crematorium Assistant in Ipswich employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant in Ipswich
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support families during tough times. This will help you connect on a personal level during interviews.
✨Tip Number 2
Practice your communication skills. As a Crematorium Assistant, you'll be interacting with grieving families, so being able to express empathy and professionalism is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show your hands-on approach! If you have any experience in similar roles, even if it's just volunteering, make sure to highlight that. It shows you're ready to jump in and help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you're proactive and serious about the role.
We think you need these skills to ace Crematorium Assistant in Ipswich
Some tips for your application 🫡
Craft a Personal Covering Letter: When writing your covering letter, make it personal! Share why you’re drawn to this role and how your values align with the compassionate service we provide. This is your chance to show us your personality and passion.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your relevant experience and skills that match the Crematorium Assistant role. We want to see how your background makes you a great fit for our team!
Showcase Your Communication Skills: Since this role involves working closely with grieving families, it’s essential to demonstrate your communication skills. Use your application to show us how you can convey empathy and professionalism in your interactions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Understand the Role
Before your interview, take some time to really understand what a Crematorium Assistant does. Familiarise yourself with the daily tasks and responsibilities mentioned in the job description. This will help you articulate how your skills and experiences align with the role.
✨Show Compassion and Professionalism
This role requires a unique blend of compassion and professionalism. Be prepared to discuss how you've handled sensitive situations in the past. Share examples that highlight your ability to support grieving families and maintain a respectful environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the crematorium's values, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress Appropriately
While the role may involve hands-on tasks, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects the respectful nature of the work. First impressions matter, especially in a role that deals with bereavement services.
