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- Tasks: Lead operations to turn commercial vision into reality and drive efficiency.
- Company: Premium British men’s grooming brand with a global reputation for quality.
- Benefits: Starting salary of £50,000, 4 weeks holiday, pension, and medical scheme.
- Why this job: Join a growing company and make a real impact in a hands-on leadership role.
- Qualifications: Proven experience in senior operations roles within FMCG or manufacturing.
- Other info: Exciting growth phase with opportunities for career advancement.
The predicted salary is between 50000 - 70000 £ per year.
Spider is advertising on behalf of our client who are a premium British men’s grooming brand with a global following, renowned for their heritage, craftsmanship and uncompromising quality. They are now seeking an experienced Head of Operations/ General Manager to join their leadership team on a full-time, permanent basis in King’s Lynn, Norfolk.
Fantastic company benefits include:
- Competitive Salary: starting from £50,000 per annum (depending on experience)
- Holiday: 4 weeks paid holiday plus public holidays
- Employee extras: Pension, Cash-benefits & medical scheme
As Head of Operations/ General Manager, you will be central to turning the company’s commercial vision into operational reality. Working closely with the Managing Director and Commercial Director, you will ensure the growth strategy is delivered efficiently and effectively across manufacturing, supply chain, logistics, and procurement. This is a hands-on leadership role with a strategic focus, ideal for someone who thrives on creating structure, driving operational excellence, and leading high-performing teams to success. Working hours for this role will be 37.5 hours per week, Monday to Friday.
Main responsibilities and Duties:
- Turning commercial strategy into clear operational plans and ensuring successful delivery across the business.
- Oversee daily operations across production, procurement, logistics, and maintain compliance with International Cosmetic Regulations.
- Lead and develop the on-site team, fostering a culture of collaboration, accountability, and high performance.
- Implement and optimise systems and processes to boost efficiency, quality, and scalability.
- Work closely with the Commercial Director to plan and deliver new product launches effectively.
As Head of Operations/ General Manager, you will be a proven senior operations leader with experience as a Head of Operations or Senior Operations Manager within FMCG or manufacturing environments. You have strong commercial awareness and a track record of turning strategy into operational excellence. Confident in managing budgets, KPIs, and performance reporting, you excel at leading and developing multi-disciplinary teams. A proactive, hands-on leader, you balance strategic thinking with practical execution, driving efficiency, quality, and results across the business.
With a loyal international customer base, they pride themselves on their award-winning products and commitment to excellence at every stage, from production to packaging and distribution. With a growing turnover of £2.4 million and an expanding international footprint, the business is entering an exciting phase of growth and is looking for a Head of Operations/ General Manager to help take the company to the next level.
If you have the relevant skills and experience for this Head of Operations/ General Manager position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Head of Operations employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their products, values, and recent developments. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! As a potential Head of Operations, you'll need to demonstrate your experience in leading teams and driving operational excellence. Have a few solid examples ready to share during interviews.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in FMCG or manufacturing environments, and showcase how you've turned strategy into operational excellence. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved processes in previous positions. Let us know what excites you about joining our team!
Showcase Your Leadership Style: As a hands-on leader, it's important to convey your leadership style in your application. Talk about how you foster collaboration and accountability within teams. We’re looking for someone who can inspire and drive high performance!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Don’t forget to check your email for any updates from us!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know the Company Inside Out
Before your interview, dive deep into the company’s history, values, and products. Understanding their heritage and craftsmanship will not only impress the interviewers but also help you align your answers with their vision.
✨Showcase Your Leadership Style
As a Head of Operations, your leadership approach is crucial. Be ready to discuss specific examples of how you've led teams, fostered collaboration, and driven operational excellence in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Operational Challenges
Expect questions about how you would handle operational challenges, such as compliance with international regulations or optimising supply chains. Think of real-life scenarios where you successfully navigated similar issues and be prepared to share those experiences.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their growth strategy, team dynamics, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
