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For Companies At a Glance
- Tasks: Manage customer interactions, order processing, and delivery issues in a dynamic environment.
- Company: Leading importer of Greek food and wine based in Bermondsey.
- Benefits: Competitive salary, holidays, pension scheme, and a supportive team.
- Why this job: Join a vibrant team and enhance your customer service skills while enjoying great benefits.
- Qualifications: Excellent communication skills and experience in customer service within an SME.
- Other info: Opportunity to grow in a fast-paced and exciting industry.
The predicted salary is between 30000 - 32000 £ per year.
A leading importer of Greek food and wine in Bermondsey is seeking an experienced Customer Services & Operations Coordinator to join their dynamic team. The successful candidate will manage customer interactions, order processing, and delivery issues.
Ideal applicants will possess excellent communication skills and a background in customer service within an SME.
The role offers a competitive salary of £30,000 - £32,000 with additional benefits, including holidays and a pension scheme.
Customer Services & Operations Specialist employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services & Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences to demonstrate how you've handled customer interactions and resolved issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Services & Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and operations. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit for our dynamic team.
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know the Company Inside Out
Before your interview, do some digging into the company’s history, values, and products. Since they specialise in Greek food and wine, familiarise yourself with their offerings and any unique selling points. This shows genuine interest and helps you connect your experience to their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past roles that highlight your customer service expertise. Think about times when you resolved issues or improved processes. This will demonstrate your ability to manage customer interactions effectively, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to order processing and handling delivery issues. Practising your responses can help you articulate your thoughts clearly. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, challenges they face in customer service, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
