Care Coordinator

Care Coordinator

Southend-on-Sea Full-Time 23868 - 25038 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate care for clients, manage schedules, and support communication between teams.
  • Company: A family-run homecare provider rated Outstanding, dedicated to enhancing clients' quality of life.
  • Benefits: Competitive salary, 28 days holiday plus birthday leave, and opportunities for training.
  • Why this job: Join a supportive team making a real difference in people's lives while developing your skills.
  • Qualifications: Experience or interest in care, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: Full UK driving licence needed; smart presentation and enhanced DBS check are essential.

The predicted salary is between 23868 - 25038 £ per year.

Care Coordinator –Our clients are lookinglooking fora Care Coordinator to join our team in Westcliff-on-Sea on a full-time, permanent basis.

Why this company?

This company are a family business dedicated to enhancing the quality of life for their clients. As one of the few homecare providers rated Outstanding by the Care Quality Commission, they pride themselves on delivering the highest standards of care tailored to meet the unique needs of everyone. Founded by experienced physiotherapists, their mission is to help families navigate the complexities of care while enabling their clients to maintain their independence and dignity within the comfort of their own homes.

Fantastic company benefits include:

  • Competitive Salary: On offer is a salary of £23,868 – £25,038 per annum (dependent on experience) plus on-call pay for out-of-hours cover.
  • Holiday: 28 days paid holiday, including Bank Holidays plus an additional day for your birthday.

About the role:

They are looking for a skilled and motivated Care Coordinator to join their dynamic team, supporting both the Roster and Client Services Teams. In this role, you will be responsible for ensuring seamless coordination of care for clients, working closely with various healthcare professionals and stakeholders. Your working hours will be 7am – 3pm or 10am – 6pm Monday to Friday in rotation.

Main duties and responsibilities:

  • Roster Support: Assist with weekly staff scheduling, data maintenance, real-time visit monitoring, exception analysis, and future planning.
  • Client Services: Handle enquiries, support onboarding, manage client records and waiting lists, and ensure effective cross-department communication.
  • Communication: Relay client updates to carers promptly and manage incoming communications from the care team.
  • Compliance & Quality: Maintain accurate records, follow policies and procedures, and support quality care delivery.
  • Office Administration: Perform general admin tasks including phones, data entry, file audits, and visitor support.
  • Out-of-Hours Cover: Share responsibility for emergency phone and visit monitoring duties as part of the rota.

About you:

As their new Care Coordinator will have experience or a strong interest in the care sector, with excellent communication skills and solid proficiency in Microsoft Office (Word, Excel, Outlook). You should be organised, detail-oriented, and able to work accurately under pressure. A self-motivated approach, with the ability to work both independently and as part of a team is essential. You will be open to training and professional development, quick to learn new systems, and committed to promoting the company. A full UK driving licence and access to a car is essential. Smart presentation and willingness to complete an enhanced DBS check are required.

If you have the relevant skills for the Care Coordinator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

**** PLEASE NOTE THAT WE UNABLE TO OFFER POSITIONS TO ANYBODY WHO IS WORKING UNDER OR REQUIRES SPONSORHIP AT THIS TIME*****

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Care Coordinator, Health and Social Care, Care, Coordinator, Client Care Coordinator, Support Coordinator, Client Care Coordinator

This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

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Care Coordinator employer: Spider Web Recruitment Ltd

Join a family-run business in Westcliff-on-Sea that is dedicated to enhancing the quality of life for clients through outstanding homecare services. With a strong commitment to employee development, competitive salaries, and generous holiday allowances, this company fosters a supportive work culture where your contributions are valued. As a Care Coordinator, you will play a vital role in ensuring clients receive personalised care while enjoying opportunities for professional growth within a respected organisation.
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Contact Detail:

Spider Web Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator

✨Tip Number 1

Familiarise yourself with the company’s values and mission. Since they are a family business focused on enhancing quality of life, demonstrating your alignment with their ethos during any conversations can set you apart.

✨Tip Number 2

Network within the care sector. Attend local events or join online forums related to homecare services. This can help you gain insights into the role and potentially connect with current employees who can provide valuable information.

✨Tip Number 3

Prepare to discuss your organisational skills and experience in managing schedules or client records. Think of specific examples where you successfully coordinated tasks or improved processes, as this will be crucial for the Care Coordinator role.

✨Tip Number 4

Showcase your communication skills. Be ready to explain how you handle enquiries and relay information effectively. Practising clear and concise communication can help you make a strong impression during interviews.

We think you need these skills to ace Care Coordinator

Excellent Communication Skills
Organisational Skills
Attention to Detail
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to Work Under Pressure
Data Entry Skills
Client Record Management
Team Collaboration
Problem-Solving Skills
Time Management
Adaptability
Understanding of Care Sector Regulations
Customer Service Skills
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the care sector. Emphasise your communication skills, organisational abilities, and any previous roles that involved client coordination or administration.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing the quality of life for clients. Mention specific examples of how you've demonstrated the skills required for the Care Coordinator role, such as managing schedules or supporting teams.

Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Discuss your ability to work under pressure and your commitment to professional development, as these are key attributes for the role.

Follow Application Instructions: Ensure you submit your application through the specified channels on our website. Double-check that all documents are up-to-date and formatted correctly before hitting send.

How to prepare for a job interview at Spider Web Recruitment Ltd

✨Show Your Passion for Care

Make sure to express your genuine interest in the care sector during the interview. Share any relevant experiences or motivations that led you to apply for the Care Coordinator role, as this company values dedication to enhancing clients' quality of life.

✨Demonstrate Strong Communication Skills

Since the role involves liaising with various healthcare professionals and clients, be prepared to showcase your communication skills. You might want to provide examples of how you've effectively communicated in previous roles or situations.

✨Highlight Organisational Abilities

As a Care Coordinator, you'll need to manage multiple tasks efficiently. Discuss your organisational strategies and how you prioritise tasks, especially under pressure. Mention any tools or methods you use to stay organised.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential challenges you might face in the role and how you would handle them, particularly regarding client care and staff coordination.

Care Coordinator
Spider Web Recruitment Ltd
Location: Southend-on-Sea

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