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- Tasks: Lead and inspire a team to deliver inclusive services for individuals with disabilities.
- Company: A leading disability charity committed to equality and independence.
- Benefits: Competitive salary, 33 days holiday, health cashback plan, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing people-focused services and a passion for social change.
- Other info: Flexible working hours and a supportive environment for personal growth.
The predicted salary is between 36000 - 50400 £ per year.
Spider is advertising on behalf of our client who is looking for two compassionate, values-driven Service Managers to lead their Day Opportunities Services in Cambridge and Huntingdon, Cambridgeshire, on a full-time, permanent basis. This operational and leadership role is responsible for delivering high-quality, sustainable services for customers with health conditions, learning difficulties, and physical disabilities. This is a rewarding opportunity to lead, develop, and inspire a team while shaping inclusive, person-centred services that promote independence, learning, and wellbeing.
Benefits
- Competitive Salary: £36,000 per annum
- Holiday: 33 days annual leave including bank holidays
- Pension: enhanced employer contribution
- Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups.
About the role
As a Service Manager, you will lead a team of Activity Coordinators, Day Support Workers, Case Workers, and volunteers, providing coaching, leadership, and support. You will oversee centre-based and community activities, ensuring they align with customer goals, aspirations, and outcomes. You will also manage budgets, quality assurance, service development, and business growth, while collaborating with partner organisations, fundraising, and communications teams to expand opportunities and customer engagement. Flexibility outside core hours is required to support customer activities. Working hours are 37.5 per week, 9am - 5pm Monday to Friday, with additional flexibility to deliver services and attend events as needed.
Key Responsibilities
- Lead, coach, and develop a multi-disciplinary team, conducting 1:1s, team meetings, and recruitment
- Oversee the design and delivery of community and centre-based activities that promote customer learning, wellbeing, and independence
- Manage budgets, service performance, KPIs, and quality assurance frameworks
- Build and maintain strong partnerships with stakeholders, funders, and community organisations
- Ensure safeguarding, health & safety, and compliance with the organisation’s policies at all times
About you
As a Service Manager, you will share the organisation’s values and be committed to equality, inclusion, and social change, with a strong understanding of the social model of disability. You will be a confident, organised, and proactive leader with experience managing people-focused services, including staff development, teamwork, and performance management. You will have knowledge of business management, HR processes, budgeting, and delivering services for people with complex care and support needs.
Why them
They are a leading disability charity, creating a world where disabled people are seen for who they are and can live with equality, choice, and independence. The Day Opportunities services play a vital role in helping individuals achieve personal goals and community engagement. This post is subject to an Enhanced DBS with Adults and Children Barred List check. Candidates must be authorised to work in the UK. Interviews are being held on 5th and 6th March 2026. Our client is a Disability Confident employer. They welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible. If you have the relevant skills and experience for this Service Manager role, please apply by submitting an up-to-date CV. We look forward to hearing from you.
Service Manager in Cambridge employer: Spider Web Recruitment Ltd
Contact Detail:
Spider Web Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and services. Tailor your responses to show how your experience aligns with their mission of promoting independence and wellbeing for customers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and developed services in the past. Highlight your ability to inspire and coach others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you're serious about the opportunity!
We think you need these skills to ace Service Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience, budget management, and any relevant work with people with disabilities to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your values align with ours. Share specific examples of how you've led teams or developed services in the past to really make your application stand out.
Showcase Your Understanding of Inclusion: Since we value equality and inclusion, it’s important to demonstrate your understanding of these principles in your application. Mention any relevant training or experiences that showcase your commitment to social change and supporting diverse communities.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s just a click away!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know the Values
Before your interview, take some time to really understand the organisation's values and mission. As a Service Manager, you'll need to embody these values in your leadership style, so be ready to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about times when you coached staff, managed performance, or developed team members. Highlighting these experiences will demonstrate your capability to inspire and lead a multi-disciplinary team.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how you would approach managing budgets, ensuring quality assurance, and developing community activities that promote customer independence and wellbeing.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's current challenges, future goals, and how they measure success in their Day Opportunities services. This shows your genuine interest and helps you assess if it's the right fit for you.
