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- Tasks: Supervise a team of Baristas and ensure top-notch customer service.
- Company: Specialty Coffee Roaster with shops in Glasgow and Troon.
- Benefits: Competitive pay, free coffee on shift, and monthly coffee bag.
- Why this job: Join a passionate team and elevate your coffee game while progressing into management.
- Qualifications: 1 year of supervisory experience in a coffee environment and a love for coffee.
- Other info: Full training provided and opportunities for creative input in drinks and events.
The predicted salary is between 24000 - 36000 £ per year.
We are a Specialty Coffee Roaster with shops in Glasgow and Troon. We are now recruiting for a full team of Baristas in our Troon venue, starting at the end of March 2026. First up, we are looking for a Full Time Supervisor with potential progression into Management.
- Full Time 35 Hours Per Week (including weekends)
- Competitive Pay
- Full Training in Speciality Coffee - Multiple brewing techniques
- Food Hygiene Certification if needed
- Tips
- Free Coffee on shift
- Monthly Pay with a free bag of our coffee each month
Job Role:
- Supervise a small Team of Baristas ensuring the shop is following company standards in brewing and customer service.
- Autonomy to run shifts on your own and alongside the owner.
- Excel in Customer Service to enhance our customers' experience and to promote positive online reviews.
- Be involved in creating Signature drinks, Food Specials, Events.
- Ensure profitability of the shop, managing team rotas and shifts.
- Adhering to Health and Safety & Cooksafe Regulations.
- Being a point of contact for all customers buying our coffee beans and giving advice on how to brew at home.
- Some simple food preparation.
What we are looking for in you:
- Outstanding Customer Service and the ability to educate customers on our Coffee and Brand in a friendly manner.
- At least 1 year Supervisory experience in a Coffee led environment.
- Ability to work in small teams and on your own.
- MUST have a passion for coffee and the ability to drive the coffee sales in our business.
- Innovative personality.
- Organised in paperwork and organising shifts.
Locations
Coffee Shop Supervisor in Scotland, Troon employer: Spider Monkey Coffee Co
Contact Detail:
Spider Monkey Coffee Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Supervisor in Scotland, Troon
✨Tip Number 1
Get to know the company! Before your interview, dive into their coffee culture and values. This way, you can show off your passion for coffee and how you align with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle tricky situations or educate customers about coffee. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show your creativity! If you have ideas for signature drinks or events, don’t hesitate to share them during your interview. It’ll show that you’re not just a supervisor but also someone who can contribute to the brand’s growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our coffee-loving team.
We think you need these skills to ace Coffee Shop Supervisor in Scotland, Troon
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why coffee is your thing! Share your experiences and what makes you excited about working in a coffee shop. We love to see that passion shine through!
Highlight Your Supervisory Experience: Make sure to mention any previous supervisory roles you've had, especially in coffee or food environments. We want to know how you've led teams and ensured great customer service, so give us the details!
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary. This shows us you're organised, which is super important for managing shifts and paperwork in our shop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Spider Monkey Coffee Co
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand different brewing techniques and be ready to discuss your favourite coffee styles. This will show your passion for coffee and your ability to educate customers.
✨Showcase Your Supervisory Skills
Prepare examples from your previous experience where you successfully managed a team or improved customer service. Highlight how you handled challenges and ensured a positive environment, as this is crucial for the Supervisor role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to outstanding customer service, which is key for enhancing the customer experience.
✨Be Organised and Proactive
Bring along any relevant paperwork or certifications, like your Food Hygiene Certification. Also, prepare questions about shift management and team organisation to show that you’re proactive and ready to take on the responsibilities of the role.