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- Tasks: Supervise a team of Baristas and ensure top-notch customer service.
- Company: Specialty Coffee Roaster with shops in Glasgow and Troon.
- Benefits: Competitive pay, free coffee on shift, tips, and monthly coffee bag.
- Why this job: Join a passionate team and elevate the coffee experience for customers.
- Qualifications: 1 year of supervisory experience in a coffee environment and a love for coffee.
- Other info: Immediate starts available with full training in specialty coffee.
The predicted salary is between 24000 - 36000 £ per year.
We are a Specialty Coffee Roaster with shops in Glasgow and Troon. We are now recruiting for a full team of Baristas in our Mugdock Country Park venue, immediate starts available. First up, we are looking for a Full Time Supervisor.
- Full Time 35+ Hours Per Week (including weekends)
- Competitive Pay
- Full Training in Speciality Coffee - Multiple brewing techniques
- Food Hygiene Certification if needed
- Tips
- Free Coffee on shift
- Monthly Pay with a free bag of our coffee each month
Job Role:
- Supervise a small Team of Baristas ensuring the shop is following company standards in brewing and customer service.
- Autonomy to run shifts on your own and alongside the owner.
- Excel in Customer Service to enhance our customers' experience and to promote positive online reviews.
- Be involved in creating Signature drinks, Food Specials, Events.
- Ensure profitability of the shop, managing team rotas and shifts.
- Adhering to Health and Safety & Cooksafe Regulations.
- Being a point of contact for all customers buying our coffee beans and giving advice on how to brew at home.
- Some simple food preparation.
What we are looking for in you:
- Outstanding Customer Service and the ability to educate customers on our Coffee and Brand in a friendly manner.
- At least 1 year Supervisory experience in a Coffee led environment.
- Ability to work in small teams and on your own.
- MUST have a passion for coffee and the ability to drive the coffee sales in our business.
- Innovative personality.
- Organised in paperwork and organising shifts.
Coffee Shop Supervisor in Glasgow employer: Spider Monkey Coffee Co
Contact Detail:
Spider Monkey Coffee Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Supervisor in Glasgow
✨Tip Number 1
Get to know the coffee scene in Glasgow and Troon! Familiarise yourself with local coffee trends and what makes a great coffee experience. This will help you stand out during interviews and show your passion for the industry.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a supervisor, like handling complaints or training new baristas. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network with other coffee enthusiasts! Join local coffee groups or attend events to meet people in the industry. You never know who might have a lead on a job or can give you insider tips on landing that supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our coffee-loving team!
We think you need these skills to ace Coffee Shop Supervisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had with coffee, whether it's brewing techniques or your favourite blends. We want to see that you’re not just looking for a job, but that you genuinely care about the craft.
Highlight Your Supervisory Experience: Make sure to emphasise your previous supervisory roles in coffee shops or similar environments. Talk about how you’ve led teams, managed shifts, and ensured top-notch customer service. This will show us that you’re ready to take on the responsibilities of a Supervisor.
Be Creative!: We love innovative ideas, so don’t hesitate to share any unique drink or food specials you’ve created in the past. This is your chance to showcase your creativity and how you can contribute to our menu and customer experience!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Spider Monkey Coffee Co
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand different brewing techniques and be ready to discuss your favourite coffee styles. This will show your passion for coffee and help you connect with the interviewer.
✨Showcase Your Supervisory Skills
Prepare examples from your past experience where you've successfully led a team. Highlight how you managed shifts, resolved conflicts, or improved customer service. This will demonstrate your capability to supervise effectively.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will illustrate your commitment to enhancing the customer experience, which is crucial for this role.
✨Bring Your Creativity
Since the role involves creating signature drinks and food specials, think of some innovative ideas you could bring to the table. Share these during the interview to show your enthusiasm and creativity, making you stand out as a candidate.