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- Tasks: Engage with customers, manage leads, and build your personal brand in the property industry.
- Company: Join haart Peterborough, a leading estate agency dedicated to customer satisfaction and career growth.
- Benefits: Enjoy 30 days annual leave, ongoing training, and access to exclusive company perks.
- Why this job: Experience diverse daily tasks, supportive culture, and opportunities for career progression.
- Qualifications: Must have a full UK driving licence, own vehicle, and basic IT skills.
- Other info: Training includes a fully-paid hotel stay at our Learning & Development Centre.
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Kick-start your career in property – Join haart Peterborough as a Lettings Adviser!
Are you confident, friendly, and looking to start your career in the property industry? At haart Peterborough, we’re looking for a motivated Lettings Adviser to join our team. You’ll respond to daily leads, speak with customers, and use social media and local outreach to grow your network. We’ll support you every step of the way as you build your personal brand, create great customer experiences, and work toward 5-star Google reviews. No two days are the same – and there’s real room to grow.
As a Lettings Adviser at haart Estate Agents in Peterborough, you will receive:
- Access to company-wide incentive programmes.
- Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday
Additional benefits as a Lettings Adviser at haart Estate Agents in Peterborough:
- 30 days annual leave (includes bank holidays*)
- Enrolment at the Spicerhaart Learning & Development Centre
- Continued training as you grow and develop within your role
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care*
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
Your journey as a Lettings Adviser will begin with one week at the Spicerhaart Learning & Development Centre:
- Purpose-built training location
- Industry-leading training delivered through one-to-one and group sessions
- Day-to-day learning led by our industry experts
- Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
- An exciting second week at the L&D Centre within your first five-to-six weeks of employment.
How you will make an impact as a Lettings Adviser at haart Estate Agents in Peterborough:
- Ensuring that your daily/weekly/monthly business targets are always met.
- Ensuring that all call out campaigns targeted at properties for let are fulfilled.
- Attend the Morning Meeting prepared with updates on the week’s pipeline.
- Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way.
- Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
- Managing and responding to intranet leads daily.
- Generate referral business through first class customer engagement.
- Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage.
- Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified.
- Always looking for named 5* Google review opportunities from customers that you are engaging with as to build brand and personal reputation.
The characteristics that will make you a successful Lettings Adviser at haart Estate Agents in Peterborough:
- Passion
- Ambition
- Drive
- Strong work ethic
- Positive mindset
- Professional
- Customer-focused
- Respectful
The Finer Details
To be eligible to apply for this role, you will need:
- Full, clean UK driving licence.
- Access to your own vehicle, which must be less than 10 years old, and in good condition.
- Ability to work both independently and within a team.
- Basic IT proficiency and a keen eye for detail.
- Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006.
- Evidence of right to work in the UK, such as:
- Passport, or
- Birth Certificate.
At some point(s) in your application process, you will be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Please note:If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
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Trainee Lettings Adviser employer: Spicerhaart
Contact Detail:
Spicerhaart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Lettings Adviser
✨Tip Number 1
Familiarise yourself with the local property market in Peterborough. Understanding the area, its rental trends, and what potential tenants are looking for will give you an edge during interviews and help you engage more effectively with customers.
✨Tip Number 2
Utilise social media to showcase your personality and passion for property. Share relevant content, engage with local community groups, and connect with industry professionals to build your network before applying.
✨Tip Number 3
Prepare for the video interview by ensuring you have a professional background and good lighting. Practice common interview questions related to customer service and sales, as these will likely come up given the role's focus on client engagement.
✨Tip Number 4
Demonstrate your proactive approach by thinking of ways to generate leads or improve customer experiences. Presenting these ideas during your interview can show your initiative and commitment to the role.
We think you need these skills to ace Trainee Lettings Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Lettings Adviser. Emphasise your customer service skills, any previous sales experience, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property industry and your motivation to join haart Peterborough. Mention specific aspects of the job description that excite you and how you can contribute to their team.
Showcase Your Communication Skills: Since the role involves engaging with customers and responding to leads, ensure your application reflects strong communication skills. Use clear and concise language, and consider including examples of how you've successfully interacted with clients in the past.
Prepare for Video Interviews: As part of the application process, you may need to interview via video call. Practice common interview questions and prepare to discuss your experiences and how they relate to the role. Ensure your technology is working properly and choose a quiet, professional setting for the interview.
How to prepare for a job interview at Spicerhaart
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Share any relevant experiences or interests that demonstrate your commitment to a career in lettings, as this will resonate well with the interviewers.
✨Prepare for Customer Engagement Scenarios
Since the role involves interacting with customers, be ready to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this will showcase your customer-focused mindset.
✨Familiarise Yourself with Social Media Strategies
As the job requires using social media to grow your network, brush up on effective social media strategies. Be prepared to discuss how you would leverage platforms to engage potential clients and build your personal brand.
✨Demonstrate Your Drive and Ambition
Highlight your ambition and drive during the interview. Discuss your career goals and how you see yourself growing within the company. This will show that you're not just looking for a job, but are eager to develop your career in lettings.
