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- Tasks: Lead a dynamic team in managing properties and ensuring top-notch service for landlords and tenants.
- Company: Join haart Estate Agents, a leading name in property management with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, commission opportunities, career progression, and 30 days annual leave.
- Why this job: Be part of a vibrant culture that values teamwork, communication, and personal growth.
- Qualifications: Must have a full UK driving licence and at least 3 years' experience in residential lettings.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 32500 - 43000 £ per year.
Embark on an exciting journey with haart Estate Agents, as a Property Management Manager. Experience the thrill of diverse challenges daily, while spearheading a team dedicated to surpassing expectations for landlords and tenants alike. We seek a proactive, upbeat, and ambitious leader to drive excellence in service delivery.
Benefits of being a Property Management Manager at haart Estate Agents in Dulwich:
- Basic salary range of £32,500 to £43,000 per year, dependent on experience
- Up to £7,200 in capped commission (in addition to basic salary)
- A further £3,725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £43,425+ per year
- Company Car, or a monthly Car Allowance*
- Fixed working hours (08:30-18:00 weekdays, 09:00-17:00 one in every four Saturdays, with a day back in lieu)
Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Dulwich:
- Career progression opportunities
- 30 days annual leave per year*
- Company smartphone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme
- Eye care
- Up to £500 for successful employee referrals
What you’ll be doing as a Property Management Manager at haart Estate Agents in Dulwich:
- Managing a team of property managers, to oversee our portfolio across Dulwich and Streatham
- Leading daily meetings with the Property Management team
- Coaching the team to achieve KSI’s
- Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
- Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies
- Property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring all properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check-in and check-out procedures, inc. full inventory reports
The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Dulwich:
- Full UK Driving Licence for a manual vehicle
- Minimum of 3 years’ experience as a Property Manager within residential lettings
- Creates and encourages a positive team spirit and enjoyable working environment
- Develop your team, to advance their careers
- Communicate effectively
- Create and maintain strong relationships with all clients
- Strong knowledge of current residential lettings legislation
- Outstanding customer service
- Basic IT skills
The Finer Details:
- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate
- We will also need Proof of Address
- National Insurance
- Drivers Licence Check
At some point(s) in your application process, you may be required to interview via video call. 30 days annual leave per year includes bank holidays. If you work a bank holiday, you will have a day in lieu, to replace that holiday day. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.
Property Management Manager employer: Spicerhaart
Contact Detail:
Spicerhaart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Manager
✨Tip Number 1
Familiarise yourself with the latest residential lettings legislation. Being well-versed in current laws will not only boost your confidence during interviews but also demonstrate your commitment to compliance and excellence in property management.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you coached team members to achieve their goals, as this aligns perfectly with what haart Estate Agents is looking for.
✨Tip Number 3
Network within the property management community. Attend local events or join online forums to connect with other professionals. This can provide valuable insights into the industry and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare for potential video interviews by ensuring you have a professional background and good lighting. Practise answering common interview questions related to property management, focusing on your problem-solving abilities and customer service experience.
We think you need these skills to ace Property Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and leadership. Emphasise your ability to manage teams, oversee compliance, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at haart Estate Agents. Mention specific experiences that demonstrate your proactive approach and ability to lead a team effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to residential lettings legislation, team development, and customer relationship management. Use examples to illustrate how you've successfully applied these skills in previous roles.
Prepare for Video Interviews: Since you may be required to interview via video call, ensure you have a quiet, professional-looking space set up. Practice common interview questions and prepare to discuss your experience in detail, particularly around managing teams and properties.
How to prepare for a job interview at Spicerhaart
✨Showcase Your Leadership Skills
As a Property Management Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any coaching or mentoring experiences that demonstrate your ability to develop others.
✨Know the Legislation
Familiarise yourself with current residential lettings legislation. During the interview, you may be asked about compliance standards and how you ensure properties meet health and safety regulations. Showing your knowledge will demonstrate your commitment to maintaining high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've resolved complaints, managed rental arrears, or coordinated maintenance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Relationship Building
Building strong relationships with landlords and tenants is crucial in this role. Be ready to discuss how you've successfully maintained client relationships in the past. Share specific strategies you've used to foster trust and communication with clients.
