Senior Lettings Manager in London

Senior Lettings Manager in London

London Full-Time 48000 - 64000 £ / year (est.) No home office possible
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Spicerhaart

At a Glance

  • Tasks: Lead a dynamic lettings team and drive business growth through strong relationships.
  • Company: Join Spicerhaart, a forces-friendly company with a vibrant culture.
  • Benefits: Enjoy 30 days annual leave, training opportunities, and a competitive salary with uncapped commission.
  • Why this job: Make a real impact in property sales while developing your career in a supportive environment.
  • Qualifications: 2+ years in residential lettings and a full UK driving licence required.
  • Other info: Be part of an inclusive workplace that values diversity and personal growth.

The predicted salary is between 48000 - 64000 £ per year.

Responsibilities

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPIs
  • Monitoring and assessing individual team member performance, including conducting one‐to‐one meetings
  • Encouraging the team's development and progression
  • Strong focus on generating new and repeat business
  • Developing and maintaining strong relationships with landlords and tenants
  • Liaising with tenants and arranging property viewings in line with their needs
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk‐averse and follows the highest compliance standards for all regulatory bodies

Qualifications

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Works well with others to create a team spirit and an enjoyable working environment
  • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and colleagues
  • Ability to create and action business plans relevant to your branch
  • Ability to monitor and assess the performance of local competitors
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time‐sensitive and high‐volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft packages)
  • Attention to detail

Application Requirements

  • Full UK driving licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • Evidence of right to work: passport or birth certificate
  • Proof of address
  • National Insurance number
  • Drivers licence check

Benefits

  • 30 days annual leave (includes bank holidays)
  • Enrolment at the Spicerhaart Learning & Development Centre
  • Continued training as you grow and develop within your role
  • Fully‐funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
  • Employee Assistance Programme (24/7 access to our confidential helpline)
  • Eye care
  • Employee referral bonus
  • Company pension scheme
  • Personal 'Talk Time' with our CEOs
  • Opportunity to earn a place in the CEO Exclusive Achievers Club
  • Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
  • Eligibility for our annual black‐tie Elevate Awards, in categories related to your role

Compensation

Complete on‐target earnings of £80,000, including £2,500 for your first 3 months of employment while you build your pipeline. Uncapped commission scheme. Company car or monthly car allowance. Elite bonus scheme incentive.

Additional Information

Spicerhaart is a forces‐friendly company offering many estate agency roles to those considering leaving the forces.

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and we love the differences that make each person who they are. We support and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

Senior Lettings Manager in London employer: Spicerhaart

At Spicerhaart, we pride ourselves on fostering a dynamic and supportive work environment where your contributions truly matter. As a Senior Lettings Manager, you will benefit from extensive training opportunities, a generous annual leave package, and the chance to earn uncapped commission, all while being part of a team that values collaboration and personal growth. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to reach their full potential in the thriving property industry.
Spicerhaart

Contact Detail:

Spicerhaart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Lettings Manager in London

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Spicerhaart. Check out their social media and website to see what they value. This will help you connect with the team during your chat.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Senior Lettings Manager role and be ready to share specific examples.

Tip Number 3

Show off your people skills! Since this role is all about building relationships, think of ways to demonstrate your communication prowess. Share stories about how you've successfully managed client relationships or coached team members.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and the company.

We think you need these skills to ace Senior Lettings Manager in London

Team Leadership
Coaching Skills
KPI Monitoring
Relationship Management
Negotiation Skills
Compliance Knowledge
Customer Service Excellence
Time Management
Performance Assessment
Business Planning
Market Analysis
Communication Skills
IT Proficiency
Attention to Detail
Driving Licence

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your experience in residential lettings, especially if you've been a Senior Negotiator or higher. We want to see how your background aligns with the responsibilities of the Senior Lettings Manager role.

Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.

Be Personable: Since this role involves a lot of communication, let your personality shine through in your application. We appreciate candidates who can build trusting relationships, so don’t be afraid to show us your communication style!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Spicerhaart

Know Your Numbers

As a Senior Lettings Manager, you'll need to demonstrate your understanding of KPIs. Brush up on the key performance indicators relevant to lettings and be ready to discuss how you've achieved or exceeded them in your previous roles.

Showcase Your Coaching Skills

Since coaching the team is a big part of the role, prepare examples of how you've successfully developed team members in the past. Think about specific situations where your guidance led to improved performance or morale.

Build Rapport with Role-Playing

Practice building relationships by role-playing tenant interactions. This will help you articulate your communication skills and show how you can create trust with clients, which is crucial for generating repeat business.

Stay Updated on Legislation

Make sure you're well-versed in current legislation related to residential lettings. Be prepared to discuss how you ensure compliance in your work and how you keep your team informed about any changes in the law.

Senior Lettings Manager in London
Spicerhaart
Location: London
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