Property Management Training Manager in Guildford

Advance your Property Management career with the UK's leading independent property services group. Inspire excitement as you craft and deliver cutting‑edge training programmes for our Property Managers, leveraging your expertise to mentor individuals at every career stage. Join us in shaping the future of property management training.

The benefits of being a Property Management Training Manager at haart Estate Agents:

• Basic salary range of £30,000 to £36,000 per year, dependent on experience
• Annual bonus of up to 10% of salary, based on hitting half‑yearly targets
• Company Car
• 8:30am to 6pm (Monday to Friday)
• Hybrid working

The additional benefits include:

• 30 days annual leave per year*
• 24/7 Access to our Employee Assistance Programme
• Eye care*
• Up to £500 for successful employee referrals

Main purpose:

As a member of our Learning & Development team, you'll spearhead the development and implementation of streamlined, thorough training programmes for all Spicerhaart Property Management colleagues, aligned with our company's vision. It's imperative to ensure that all processes and procedures are effectively communicated and adhered to, as any lapses pose significant risks to our business.

What you'll be doing:

• Design, develop and deliver training programmes to facilitate and improve performance in sales, property management and customer experience
• Deliver training programmes for our people to meet all aspects of procedural compliance and legislative requirements
• Create and maintain online training modules and documentation to ensure they reflect current company policy and legislative requirements
• Support other departments in their development and upkeep of Operations Manuals
• Review training materials to ensure activities provide learning that enables improved knowledge, skill and ability
• Maintain up‑to‑date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training
• Keep up‑to‑date with best practice within learning and recommend implementation within the company where appropriate
• Assist in and cover other areas within the team/department and be able to provide cover as required
• Responsible for managing any systems training, identifying knowledge and skills gaps
• Design and implement training solutions specifically for Spicerhaart e.g. blended learning, e‑learning platforms
• Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost
• Ensure accurate training records are kept and forwarded to appropriate management
• Ensure you are upholding the company Core Beliefs and standards at all times
• Spend multiple days in the field, each week, to support and coach our in‑branch Property Managers
• Deliver training across various parts of England and Wales, particularly the South and South West areas

The skills and abilities you will need:

• A CIPD qualification in Learning and Development OR equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably property management
• Confident in creating learning resources digitally, and via PowerPoint
• Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people
• Excellent communication and presentation skills and be self‑motivated, confident and flexible
• Must possess an ability to work accurately and be well organised

The Finer Details:

To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence for a manual car
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of Passport or Birth Certificate

We will also need:

• Proof of Address
• National Insurance
• Drivers Licence Check

At some point(s) in your application process, you may be required to interview via video call. 30 days annual leave per year includes bank holidays. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests and glasses are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.