Compliance and Pre Tenancy Manager in Colchester

The Compliance & Pre-Tenancy Manager is responsible for supervising Pre-Tenancy Administrators and Compliance Co-Ordinators to ensure the consistent delivery of landlord, property & contractor compliance activities across the managed portfolio and reduce offer to move in cycle time and void periods through proactive and compliant pre tenancy administration. The role will provide operational leadership, monitor key risks, and escalate issues to the Head of Compliance & Pre-Tenancy as well as liaising with key stakeholders to ensure streamlined linkage with RL function. The Compliance & Pre-Tenancy Manager ensures that governance frameworks are followed and that compliance data is accurate and auditable.

As a Compliance & Pre-Tenancy Manager at Spicerhaart in Colchester, you will receive:

• £40000 OTE per year
• Full-time working hours: 8:30am to 6pm (Monday to Friday). Note: Saturdays as and when required in line with the needs of the business, with time off in lieu

Your additional benefits as a Compliance & Pre-Tenancy Manager at Spicerhaart in Colchester:

• 30 days annual leave (includes bank holidays*)
• Comprehensive and continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care*
• Employee Referral Bonus*
• Company Pension Scheme

Key responsibilities of a Compliance & Pre-Tenancy Manager at Spicerhaart in Colchester:

• Recruitment, development and performance management of team of Compliance Co-Ordinators & Pre-Tenancy Administrators.
• Running compelling scoreboards to drive performance.
• Running pipeline calls to ensure RL linkage and efficient pre tenancy cycles.
• Ensure all contractor, landlord and property certifications (PI, SLAs, Gas, EPC, EICR) are valid and up to date.
• Monitor & drive key performance and risk indicators.
• Deliver training, coaching & workshops to improve/refresh team knowledge.
• Report compliance breaches and escalate significant risks.
• Support audit preparation and contribute to continuous improvement.

Role Competencies of a Compliance & Pre-Tenancy Manager at Spicerhaart in Colchester:

• Regulatory Knowledge: Strong knowledge of property compliance and statutory requirements.
• Team Leadership: Ability to coach, supervise, and motivate administrators.
• Organisational Skills: Effective prioritisation and workload management.
• Risk Awareness: Ability to identify, monitor, and escalate compliance risks.
• Communication: Clear escalation of issues and reporting to Head of Compliance & Pre-Tenancy.
• Problem-Solving: Ability to resolve operational compliance challenges.

Core Competencies of a Compliance & Pre-Tenancy Manager at Spicerhaart in Colchester:

• Works well with others to create a team spirit and an enjoyable working environment.
• Delivers outstanding customer service by exceeding expectations.
• Focuses on results to deliver business success.
• Follows company standards and procedures.
• Embraces responsibility and accountability.
• Demonstrates professionalism, honesty and integrity.
• Demonstrates a thirst for development.

The Finer Details:

To be eligible to proceed in our recruitment process, you will need legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006). We’ll need evidence of your right to work in the UK, in the form of Passport/Birth Certificate. We will also need Proof of Address and National Insurance. At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.