At a Glance
- Tasks: Manage new tenancies and compliance checks while ensuring smooth onboarding for tenants.
- Company: Join Spicerhaart, a dynamic property management company in Colchester.
- Benefits: Enjoy 30 days annual leave, competitive salary, and ongoing training.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be part of a team that makes a real difference in people's lives through property.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28080 - 34320 £ per year.
The Pre-Tenancy and Compliance Coordinator is responsible for managing the administrative process of new tenancies and re-lets, ensuring that all compliance checks, documentation, and contracts are completed accurately and on time. You will also be responsible for carrying out day-to-day landlord, property and contractor compliance tasks across the lettings portfolio. This includes monitoring certification expiries, arranging renewals, chasing landlords and contractors, and maintaining accurate compliance records. The role supports the smooth onboarding of tenants, reducing void periods and protecting the business from compliance risk, whilst also ensuring that the company meets all statutory requirements, reducing risk exposure and protecting tenants, landlords, and the business. This includes coordination with landlords, tenants, contractors, and internal colleagues.
As a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester, you will receive:
- £26,500 to £29,500 OTE per year
- Full-time working hours: 9am to 6pm (Monday to Friday). Note: Saturdays as and when required in line with the needs of the business, with time off in lieu
Your additional benefits as a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester:
- 30 days annual leave (includes bank holidays)
- Comprehensive and continued training as you grow and develop within your role
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
Key responsibilities of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester:
- Maintain accurate compliance records and/or due diligence mitigation for Gas, EPC, EICR, Licensing & Smoke & CO Alarms
- Liaise with central Operations function to instruct internal License applications
- Chase landlords and contractors for renewals ahead of expiry
- Process and log AML and Right to Rent checks
- Ensure compliance data is entered correctly into CRM systems
- Escalate non-compliant cases to Central PM Manager
- Contribute to audit preparation and quality assurance processes
- Manage pre-tenancy checks, including AML and Right to Rent requirements
- Prepare and issue tenancy agreements and supporting documentation
- Ensure compliance with statutory requirements
- Coordinate with field Residential Lettings agents & Property Managers, landlords, tenants, and contractors to ensure readiness for move-in
- Maintain accurate records in our CRM system
Role Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester:
- Attention to Detail: Ensures accuracy in tenancy documents and in managing compliance data.
- Organisational Skills: Ability to prioritise workload and manage deadlines, whilst managing multiple cases.
- Communication: Clear, professional communication with landlords, contractors, and tenants.
- Compliance Knowledge: Understanding of key statutory requirements.
- IT Proficiency: Confident in using CRM and document management systems.
- Customer Focus: Commitment to providing excellent service to landlords and tenants.
- Teamwork: Collaborative approach, supporting Managers and colleagues.
Core Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester:
- Works well with others to create a team spirit and an enjoyable working environment.
- Delivers outstanding customer service by exceeding expectations.
- Focuses on results to deliver business success.
- Follows company standards and procedures.
- Embraces responsibility and accountability.
- Demonstrates professionalism, honesty and integrity.
- Demonstrates a thirst for development.
To be eligible to proceed in our recruitment process, you will need legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006). We'll need evidence of your right to work in the UK, in the form of Passport/Birth Certificate, Proof of Address, and National Insurance.
Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Administrator in Chelmsford employer: Spicerhaart
At Spicerhaart, we pride ourselves on being the UK's largest independent estate agency group, offering a vibrant work culture that fosters continuous learning and development. As a Training Manager based in our Head Office in Colchester, you will enjoy a competitive salary, hybrid working options, and the opportunity to make a significant impact on our teams' performance while being part of a supportive and inclusive environment. We are dedicated to empowering our employees with the skills and knowledge they need to thrive, ensuring that your career growth is as important to us as it is to you.
