Branch Administrator

Branch Administrator

Full-Time 17500 - 22000 £ / year (est.) No home office possible
Spicerhaart

At a Glance

  • Tasks: Support daily operations, manage client records, and assist with marketing.
  • Company: Join haart, a leading estate agency brand in the UK.
  • Benefits: Competitive salary, ongoing training, and clear career progression.
  • Other info: Dynamic team environment with opportunities for growth.
  • Why this job: Make a real impact in property while engaging with diverse clients.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 17500 - 22000 £ per year.

Are you a highly organised, driven professional who thrives on delivering exceptional customer experiences? Ready to fast-track your career in the exciting world of property with one of the UK’s most recognised and respected estate agency brands? At haart, we’re looking for ambitious, proactive individuals who are passionate about people, property, and making a real impact every day.

As a Branch Administrator, you will play a vital role in supporting the smooth day-to-day operations of the branch. Your responsibilities will include:

  • Providing administrative support across the sales process
  • Maintaining and managing client records
  • Upholding compliance standards and ensuring documentation is accurate and complete
  • Supporting the branch team with marketing, including managing social media content
  • Helping create a positive first impression for clients visiting or contacting the branch

We’re looking for someone who can demonstrate:

  • A proven track record of success in an administrative role
  • Experience or understanding of estate agency, residential lettings, or the home buying process is desirable
  • A strong commitment to delivering outstanding customer service
  • A positive attitude and enthusiasm to learn and grow within the property industry
  • A passion for our brand, values, and processes
  • Strong communication skills – confident via phone, email, and face-to-face
  • Excellent multitasking abilities and time management skills
  • A collaborative, team-player mindset

What’s in It for You:

  • Competitive basic salary: £17,500 – £22,000 (dependent on experience)
  • Ongoing training and coaching to support your development
  • Clear career progression opportunities within the property industry
  • A dynamic and supportive team environment

You’ll thrive in this role if you:

  • Enjoy engaging with people from all walks of life
  • Have a flair for managing social media and creating engaging content
  • Are organised, detail-oriented, and can juggle multiple responsibilities with ease
  • Believe in yourself, your abilities, and are not afraid to show it
  • Value being part of a driven and collaborative team

If this sounds like you, we’d love to hear from you. Apply today and take the next step in your property career with us.

To be eligible to apply for this role, you will need legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as Passport or Birth Certificate, will be required at some point(s) in your application process, and you will be required to interview via video call.

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

Branch Administrator employer: Spicerhaart

At haart, we pride ourselves on being an exceptional employer, offering a dynamic and supportive team environment in the heart of Crystal Palace, South London. With competitive salaries and ongoing training, we provide clear career progression opportunities for our employees, ensuring that you can grow and thrive in the exciting property industry while making a meaningful impact every day.
Spicerhaart

Contact Detail:

Spicerhaart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Administrator

✨Tip Number 1

Get to know the company inside out! Research haart's values, recent news, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experiences that highlight your skills and how they align with what haart is looking for.

✨Tip Number 3

Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the hiring process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the haart team.

We think you need these skills to ace Branch Administrator

Administrative Support
Customer Service
Client Record Management
Compliance Standards
Social Media Management
Communication Skills
Multitasking Abilities
Time Management
Team Collaboration
Attention to Detail
Positive Attitude
Enthusiasm for Learning
Understanding of Estate Agency Processes

Some tips for your application 🫡

Show Your Organisational Skills: As a Branch Administrator, being organised is key! Make sure your CV highlights your ability to manage multiple tasks and keep everything in order. We want to see how you can juggle responsibilities like a pro!

Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the role at haart. Mention your passion for property and customer service, and how your experience aligns with what we’re looking for. It’ll make you stand out!

Be Personable: We love people who are enthusiastic and approachable! In your cover letter, let your personality shine through. Share why you’re excited about joining our team and how you can contribute to creating positive experiences for our clients.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Spicerhaart

✨Know Your Stuff

Before the interview, make sure you understand the role of a Branch Administrator and the key responsibilities involved. Familiarise yourself with the property industry, especially estate agency processes, so you can speak confidently about how your experience aligns with what they’re looking for.

✨Showcase Your Customer Service Skills

Since delivering exceptional customer experiences is crucial for this role, prepare examples from your past where you’ve gone above and beyond for clients. This will demonstrate your commitment to outstanding service and your ability to create positive first impressions.

✨Be Social Media Savvy

As part of the role involves managing social media content, think about how you can contribute creatively. Bring ideas to the table during the interview about engaging content or campaigns you could run, showing that you’re proactive and passionate about marketing.

✨Demonstrate Team Spirit

This position requires a collaborative mindset, so be ready to discuss how you’ve worked effectively in teams before. Share specific instances where you’ve supported colleagues or contributed to a team goal, highlighting your ability to thrive in a dynamic environment.

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