Property Management Manager

Felicity J. Lord Estate Agents is excited to announce a newly created opportunity for an experienced professional to join our team as Property Management Manager in Hackney. In this pivotal role, you will lead a dedicated team while overseeing the management of a diverse portfolio of residential properties in one of London’s most vibrant areas. This is an exceptional chance to make a significant impact in a growing and respected agency, driving innovation and service excellence.

Benefits:

• £32,500 to £43,000 basic salary, dependent on experience
• Up to £7,200 in capped commission
• A further £3,725 uncapped commission target
• £39,425 up to £53,925 complete on-target earnings
• Company Car that can also be used for personal use, or a monthly Car Allowance
• Career progression opportunities
• Company smartphone, for completing role-related tasks
• Industry-leading training
• Earn a nationally recognised qualification (including ARLA)
• 24/7 Access to our Employee Assistance Programme
• Eye care
• Up to £500 for successful employee referrals
• Company Pension Scheme
• 30 days annual leave per year

Responsibilities:

• Managing a team of property managers
• Monitoring and assessing individual team member performance (including but not limited to conducting one-to-one meetings)
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies
• Conducting property inspections
• Negotiating tenancy extensions and/or renewals
• Coordinating with contractors to manage maintenance and repair issues at properties
• Handling deposit returns
• Resolving rental arrears
• Processing eviction requests
• Building and maintaining strong relationships with landlords and tenants
• Completing all check-in and check-out procedures, including full inventory reports

Requirements:

• Full UK Driving Licence for a manual vehicle
• Minimum of 3 years’ experience as a Property Manager within residential lettings
• Ability to create and encourage a positive team spirit and enjoyable working environment
• Develop your team to advance their careers
• Create and maintain strong relationships with all clients
• Strong knowledge of current residential lettings legislation

The Finer Details:

• Full UK Driving Licence for a manual car
• Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, such as Passport or Birth Certificate
• Proof of Address
• National Insurance Number
• Drivers Licence Check

At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests and glasses are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Car allowance is subject to your vehicle meeting certain company-set criteria (e.g., age of vehicle).

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and we love the differences that make each person who they are. We support and encourage those differences to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace, welcoming all talented individuals to apply. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special need requiring accommodation, please let our Talent Team know, and we will assist to the best of our ability—regardless of the size of your requirement.