At a Glance
- Tasks: Manage mortgage applications and ensure clients have a smooth experience.
- Company: Join Just Mortgages, a supportive and dynamic team in Leicester.
- Benefits: Competitive salary, bonuses, dedicated training, and weekends off.
- Why this job: Make a real difference in clients' lives while developing your career.
- Qualifications: Strong communication skills and a knack for multitasking.
- Other info: Equal opportunity workplace that values diversity and personal growth.
The predicted salary is between 18000 - 28000 £ per year.
What are you good at?
- Spinning a lot of plates, you’ve mastered multitasking and excel at managing numerous responsibilities and tasks.
- Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt.
- A good generic understanding of mortgages is beneficial but not essential.
- Excellent communication skills.
- Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business.
- Reaching targets and achieving great results.
Your responsibilities as a Mortgage Administrator:
- Maintaining relationships through regular contact with your mortgage advisers, lenders and clients.
- Ensure clients have a smooth and pleasant experience with the Just Mortgages process.
- Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers.
- Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers.
- Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible.
- Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client.
- Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages.
What’s in it for you?
- £23,809 basic salary (dependent on experience).
- Regular opportunity to earn bonuses.
- Dedicated training and coaching to support your ongoing development.
- Career growth opportunities in our mortgage business.
- Weekends and bank holidays off.
- Working with a successful team of brokers in the Midlands.
The finer details:
- To be eligible to proceed in our recruitment process, you will need legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
- Evidence of your right to work in the UK, in the form of: Passport/Birth Certificate, Proof of Address, National Insurance.
- Subject to passing probationary period.
Equal Opportunities:
At Just Mortgages, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Just Mortgages is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
Mortgage Administrator employer: Spicerhaart Group Ltd.
Contact Detail:
Spicerhaart Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Just Mortgages. Understand our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and colleagues regularly, it’s crucial to demonstrate your ability to handle conversations smoothly. Try role-playing tricky scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. We love candidates who can juggle responsibilities while keeping everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Show Off Your Multitasking Skills: In your application, make sure to highlight your ability to juggle multiple tasks. We love candidates who can keep everything running smoothly, so share examples of how you've managed various responsibilities in the past.
Communicate Clearly: Since excellent communication is key for this role, use your application to demonstrate your communication skills. Whether it's through your writing style or the way you present your experiences, let us see how you can connect with clients and colleagues alike.
Tailor Your Application: Take a moment to tailor your CV and cover letter to the Mortgage Administrator role. Mention specific aspects of the job description that resonate with you and explain why you're a great fit. We appreciate when candidates take the time to align their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Spicerhaart Group Ltd.
✨Master the Art of Multitasking
As a Mortgage Administrator, you'll be juggling multiple tasks at once. During your interview, showcase your ability to manage various responsibilities by sharing specific examples from your past experiences. Highlight how you prioritised tasks and maintained efficiency under pressure.
✨Brush Up on Your Communication Skills
Since you'll be speaking with clients, colleagues, and lenders regularly, it's crucial to demonstrate excellent communication skills. Practice articulating your thoughts clearly and confidently. Consider role-playing tricky conversations to prepare for potential scenarios that may arise during the interview.
✨Showcase Your Problem-Solving Abilities
The role involves navigating challenges and pushing things forward when they stall. Be ready to discuss instances where you've successfully resolved issues or improved processes. This will show your potential employer that you're proactive and can handle difficult situations effectively.
✨Familiarise Yourself with Mortgage Basics
While a deep understanding of mortgages isn't essential, having a good grasp of the basics can set you apart. Do some research on common mortgage terms and processes. This knowledge will not only help you in the interview but also demonstrate your genuine interest in the role.