At a Glance
- Tasks: Lead a dynamic lettings team and drive business growth in East London's competitive market.
- Company: Join haart Walthamstow, a flagship estate agency with a strong reputation.
- Benefits: Earn up to £80,000 plus bonuses, enjoy 30 days annual leave, and receive ongoing training.
- Other info: Opportunity for career progression and exclusive incentives, including trips and awards.
- Why this job: Make a real impact, develop talent, and create a standout branch in the property industry.
- Qualifications: Minimum 2 years' experience in residential lettings and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you a proven Lettings Branch Manager with a track record of delivering exceptional results and leading from the front? Ready to take on one of East London’s most competitive markets and make a real impact? This is your opportunity to take the reins of a flagship branch and put haart Walthamstow firmly back on the map. We're looking for an ambitious, hands‑on leader who thrives on challenge and accountability. You'll have the freedom to take ownership of the branch, drive business growth, and build a high‑performing team capable of dominating the local market. With your strong leadership skills, commercial mindset, and passion for delivering outstanding customer service, you'll inspire success, develop talent, and create a branch that stands out from the competition. If you're ready to lead with confidence, drive performance, and leave your mark on a key branch within the business, we'd love to hear from you.
Benefits
- Complete on‑target earnings of £80,000
- £2,500 bonus for your first 3 months of employment, whilst you build your pipeline
- Uncapped commission scheme
- A company car, or a monthly car allowance
- Elite bonus scheme incentive
- Full time working hours: 8:30 am to 6 pm Monday‑Friday, and 9 am‑5 pm every other Saturday
- 30 days annual leave (includes bank holidays)
- Enrolment at the Spicerhaart Learning & Development Centre
- Continued training as you grow and develop within your role
- Fully funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
- Eligibility for our annual black‑tie Elevate Awards, in categories related to your role
Responsibilities
- Leading daily meetings with the Lettings team
- Coaching the team to achieve KPIs
- Monitoring and assessing individual team member performance (including but not limited to conducting one‑to‑one meetings)
- Encourage your team's development and progression
- Strong focus on generating new and repeat business
- Developing and maintaining strong relationships with landlords and tenants
- Liaising with tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Ensuring the business is risk‑averse and follows the highest compliance standards for all regulatory bodies
Essential Skills
- Full UK driving licence for a manual vehicle
- Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
- Works well with others to create a team spirit and an enjoyable working environment
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- The ability to create and action business plans relevant to your branch
- The ability to monitor and assess performance of local competitors
- A strong understanding of current legislation related to residential lettings
- Ability to manage time‑sensitive and high‑volume workloads
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (basic Microsoft packages)
- Attention to detail
Additional Requirements
- Full UK driving licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
- Evidence of right to work in the UK – passport or birth certificate
- Proof of address
- National Insurance number
- Driving licence check
Equal Opportunities
We are an equal opportunity workplace and welcome all talented individuals to apply. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Estate Agency Lettings Manager employer: Spicerhaart Group Ltd.
At haart Walthamstow, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. With a strong focus on employee development, we offer comprehensive training opportunities, including fully funded qualifications in the property industry, alongside competitive benefits such as uncapped commission and generous annual leave. Join us to lead a high-performing team in one of East London's most vibrant markets, where your contributions will be recognised and rewarded, and you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Agency Lettings Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at haart Walthamstow. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams to success in the past. Highlight your ability to inspire and develop talent – that’s what they’re looking for!
✨Tip Number 3
Prepare for those interviews! Research haart Walthamstow and understand their values and goals. Be ready to discuss how you can contribute to their mission of dominating the local market. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Make sure to follow up after applying to express your enthusiasm!
We think you need these skills to ace Estate Agency Lettings Manager
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your experience in leading teams and driving performance. We want to see how you've inspired success in your previous roles, so share specific examples that showcase your leadership style.
Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to tailor your application to our job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the Lettings Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Spicerhaart Group Ltd.
✨Know Your Market
Before the interview, do your homework on East London's lettings market. Understand current trends, rental prices, and what makes haart Walthamstow unique. This knowledge will show your passion for the role and your readiness to lead in a competitive environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team, achieved KPIs, or developed talent. This will demonstrate your hands-on leadership style and ability to inspire success.
✨Emphasise Customer Service Excellence
Be ready to discuss how you've delivered outstanding customer service in previous roles. Share stories that highlight your ability to build strong relationships with landlords and tenants, as this is crucial for the Lettings Manager position.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the company's vision for the branch, opportunities for team development, or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
