At a Glance
- Tasks: Lead and design engaging training programmes for our lettings teams.
- Company: Join Spicerhaart, the UK's largest independent estate agency group.
- Benefits: Hybrid working, competitive salary up to £35,000, and a company car.
- Other info: Be part of a diverse team that values your unique contributions.
- Why this job: Make a real impact by developing talent and driving continuous improvement.
- Qualifications: CIPD qualification or equivalent experience in property training preferred.
The predicted salary is between 35000 - 35000 £ per year.
Overview
Join Spicerhaart, the UK’s largest independent estate agency group, and play a key role in shaping the future of our people.
We are looking for a dynamic and inspiring Lettings Training Manager to lead our training initiatives and elevate performance across our lettings teams.
This is an exciting opportunity for someone passionate about developing talent, delivering engaging training programmes, and driving a culture of continuous improvement.
In this role, you will empower our colleagues with the knowledge, skills, and confidence they need to succeed in a high-performance environment, ensuring our teams consistently deliver exceptional service to landlords and tenants alike.
If you thrive on motivating others, enjoy creating impactful learning experiences, and want to make a real difference within a growing and ambitious organisation, we’d love to hear from you.
Residential Lettings Training Manager
Role Overview
The role is responsible for designing and delivering effective, engaging training for all colleagues across Spicerhaart, aligned with the company’s vision and strategic goals.
We recognise that continuous learning is essential to sustaining a high‑performance culture, and that ineffective training or gaps in knowledge of processes and procedures can create significant risks to the business.
What is on offer to you?
- Based in our Head Office in Colchester
- Hybrid Working
- A basic salary of up to £35,000 per year (DOE)
- A Company Car
What will you do?
- Responsible for the design, development and delivery of training programmes within Spicerhaart to facilitate and improve performance in residential lettings, property management and customer experience.
- Deliver Training Programmes for Spicerhaarts people to meet with all aspects of procedural compliance and legislative requirements
- Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements
- Support other departments in their development and upkeep of Operations Manuals.
- Review training materials ensuring activities provide learning that enables improved knowledge, skills and ability within Spicerhaart.
- Maintain an up to date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training.
- Keep up to date with best practice within Training and recommend implementation within the company where appropriate.
- Assist in and cover other areas within the team / department and be able to provide cover as required.
- Responsible for managing any systems training, identifying knowledge and skills gaps
- Design and implement training solutions specifically for Spicerhaart e. g blended learning, e-learning platforms.
- Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost.
- Ensure accurate training records are kept and forwarded to appropriate management
- Ensure that you are upholding the company Core Beliefs and standards at all times.
What are we looking for?
- Ideally CIPD qualification in Learning and Development or equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably residential lettings or property management.
- Experience of different learning platforms an advantage.
- Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people.
- Excellent communication and presentation skills and be self-motivated, confident and flexible. Must possess an ability to work accurately and be well organised.
If you’re ready to play a key role in shaping the future of our Residential Lettings division, we’d love to hear from you
Armed Forces Covenant
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www. haart. co. uk/about-us/armed-forces-covenant/
Equal Opportunities
At Spicerhaart, variety makes our Company DNA come to life.
We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be.
Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us.
We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
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StudySmarter Expert Advice🤫
We think this is how you could land Lettings Training Manager in Colchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Spicerhaart Group Ltd..
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Spicerhaart Group Ltd.? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Spicerhaart Group Ltd.'s careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Training Manager in Colchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Training Manager role at Spicerhaart Group Ltd., tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Spicerhaart Group Ltd.
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Spicerhaart Group Ltd. operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Spicerhaart Group Ltd.. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Spicerhaart Group Ltd..
