Spicerhaart Group Ltd. is seeking an IT Service Desk Analyst to join our Group IT Services team in Colchester. You will deliver 1st line support to our branch network users, handling 40+ technical calls daily, troubleshooting IT and telecom issues, and logging all activity in SysAid.
You will classify incidents, escalate to 2nd line as needed, and help maintain our end-user environment across Windows, macOS, iOS and Android platforms. A focus on customer service and GDPR compliance is essential.
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IT Service Desk Specialist — 1st Line Support in Colchester employer: Spicerhaart Group Ltd.
haart Estate Agents is an excellent employer for those looking to kickstart their career in lettings, offering comprehensive training and ongoing support to ensure your success. With a friendly team culture in Clacton, you will benefit from structured learning opportunities at our dedicated Learning & Development Centre, fostering both personal and professional growth. Join us to enjoy a rewarding career where your contributions are valued and recognised.
