At a Glance
- Tasks: Lead a dynamic team, coach for success, and drive exceptional client service daily.
- Company: Join the U.K’s largest independent property services group and make an impact.
- Benefits: Earn up to £50,000 with uncapped commission, a company car, and fully-funded training.
- Why this job: Enjoy a vibrant work culture, career growth, and the chance to make a difference.
- Qualifications: 2+ years in Estate Agency; strong communication and leadership skills required.
- Other info: Interviews conducted via video; must have a full UK driving licence.
The predicted salary is between 44000 - 66000 £ per year.
Overview
Join the U.K’s largest independent property services group as a Branch Manager, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.
Benefits of being a Branch Manager
- £50000 per year, complete on-target earnings
- £22000 to £25000 basic salary, dependent on experience
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission scheme
- A Company Car, or a monthly Car Allowance
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Branch Manager
- Leading daily meetings with the Estate Agency team
- Coaching the team to achieve KPI’s
- Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
- Encouraging your team\’s development and progression
- Strong focus on generating new and repeat business
- Developing and maintaining strong relationships with vendors and buyers
- Liaising with prospective buyers and arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies
Essential Skills of a Branch Manager
- Full UK Driving Licence for a manual vehicle
- Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher
- Works well with others to create a team spirit and an enjoyable working environment.
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- The ability to create and action business plans relevant to your branch
- The ability to monitor and assess performance of local competitors
- A strong understanding of current legislation related to Estate Agency
- Ability to manage time sensitive and high volume workloads
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate
We will also need:
- Proof of Address
- National Insurance
- Drivers Licence Check
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Branch Manager employer: Spicerhaart Group Ltd.
Contact Detail:
Spicerhaart Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with the local property market and current legislation related to estate agency. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and your understanding of the industry.
✨Tip Number 2
Network with professionals in the estate agency sector. Attend local property events or join relevant online forums to connect with others in the field. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and performance management. Think of specific examples from your past experience that showcase your ability to coach and develop a team effectively.
✨Tip Number 4
Showcase your customer service skills during the interview. Be ready to discuss how you've built strong relationships with clients in the past and how you plan to maintain high standards of service as a Branch Manager.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in estate agency, particularly any roles as a Senior Negotiator or Property Valuer. Emphasise your leadership skills and ability to coach a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Branch Manager. Mention specific examples of how you've successfully led teams, generated business, and built strong relationships with clients.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your understanding of estate agency legislation, customer service reputation, and ability to manage high workloads.
Prepare for Video Interviews: Since interviews may be conducted via video software, practice answering common interview questions related to team leadership and performance assessment. Ensure you have a quiet, professional setting for the interview.
How to prepare for a job interview at Spicerhaart Group Ltd.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully coached and motivated teams in the past, and discuss your approach to achieving KPIs.
✨Know Your Market
Familiarise yourself with the local property market and competitors. Be prepared to discuss current trends and how you would position the branch to attract new business. This shows your proactive approach and understanding of the industry.
✨Emphasise Customer Service
Outstanding customer service is key in this role. Prepare to share specific instances where you've gone above and beyond for clients, and how you plan to maintain high standards within your team.
✨Prepare for Compliance Questions
Given the importance of compliance in estate agency, be ready to discuss your knowledge of relevant legislation and how you ensure your team adheres to these standards. This will highlight your attention to detail and risk management skills.