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For Companies At a Glance
- Tasks: Provide IT support, maintain systems, and assist with networking and security.
- Company: Respected academic institution in Oxford with a dedicated IT team.
- Benefits: Competitive salary, 35 days annual leave, generous pension, and free lunches during term time.
- Why this job: Join a modern environment and make a real impact on staff and scholars.
- Qualifications: Experience with Windows systems, strong communication skills, and a customer-focused approach.
- Other info: Beautiful working environment with opportunities for professional growth.
The predicted salary is between 31459 - 36616 £ per year.
A respected academic institution in Oxford is seeking an IT Officer to join its small, dedicated IT team. This is an excellent opportunity for an IT professional with strong technical skills and a customer-focused approach to play a key role in supporting staff, scholars, and visitors in a modern, well-equipped environment.
The Role
As the IT Officer, you will provide day-to-day IT support, maintain hardware and software systems, assist with networking and security, and ensure the smooth running of AV and conferencing equipment for lectures and events. You will also help onboard new users, maintain system records, and contribute to ongoing IT and digitisation projects.
Key Responsibilities
- Provide responsive technical support to staff and guests
- Configure and maintain PCs, servers, printers, and AV equipment
- Troubleshoot hardware, software, and network issues
- Support event technology (presentations, video conferencing, etc.)
- Manage user accounts and access control systems
- Promote best practices in cybersecurity and data management
About You
- Experienced in Windows systems and Microsoft Office
- Good understanding of networking (DNS, DHCP, TCP/IP, VLANs)
- Strong communication and problem-solving skills
- A proactive, customer-oriented approach
- Ability to work both independently and collaboratively
- Experience with macOS or higher education IT environments is desirable
Whats On Offer
- Salary: £31,459–£36,616 per annum (dependent on experience)
- 35 days annual leave (including public holidays)
- Generous pension scheme
- Lunches provided during term time
- Beautiful working environment with modern facilities
Location: Oxford (on-site, 37.5 hours per week, occasional evenings/weekends for events)
IT Officer in Oxford employer: SPI Management
Contact Detail:
SPI Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Officer in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at the institution or similar organisations on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT scenarios. Think about how you'd troubleshoot specific issues or support users with tech problems. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show off your customer-focused approach! During interviews, share examples of how you've helped users in the past. This will highlight your proactive attitude and problem-solving skills, which are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Officer in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows systems and Microsoft Office, as well as any relevant networking knowledge. We want to see how your skills match the role of IT Officer, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-focused approach and problem-solving skills. Let us know why you’re excited about joining our dedicated IT team in Oxford.
Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate to providing technical support and managing user accounts. We love seeing how you've contributed to similar environments, especially in higher education!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Good luck!
How to prepare for a job interview at SPI Management
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows systems and Microsoft Office. Be ready to discuss your experience with networking concepts like DNS, DHCP, and TCP/IP, as these will likely come up during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about supporting staff and visitors, think of examples where you've provided excellent customer service in a tech context. Prepare to share how you’ve resolved issues and helped users feel supported.
✨Prepare for Practical Scenarios
Expect to face some practical questions or scenarios during the interview. Think about how you would troubleshoot common hardware or software issues, and be ready to explain your thought process clearly.
✨Demonstrate Team Spirit
This position requires both independent work and collaboration. Be prepared to discuss times when you’ve worked well in a team, as well as instances where you’ve taken the initiative on your own. Highlight your proactive approach to problem-solving!
