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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage user accounts in a dynamic academic setting.
- Company: Respected academic institution in Oxford with a focus on innovation and support.
- Benefits: Salary between £31,459–£36,616, 35 days annual leave, and a generous pension scheme.
- Why this job: Join a vibrant community and enhance your tech skills while supporting exciting events.
- Qualifications: Experience with Windows systems and strong communication skills are essential.
- Other info: Proactive role in a customer-focused environment with great career development opportunities.
The predicted salary is between 31459 - 36616 £ per year.
A respected academic institution in Oxford is seeking an IT Officer to provide IT support and maintain systems. This role involves troubleshooting hardware and software issues, managing user accounts, and supporting event technology.
The ideal candidate will have experience with Windows systems, strong communication skills, and be proactive in a customer-focused environment.
Benefits include:
- A salary between £31,459–£36,616
- 35 days annual leave
- A generous pension scheme
Oxford IT Officer - User Support & AV Specialist employer: SPI Management
Contact Detail:
SPI Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oxford IT Officer - User Support & AV Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the institution. A friendly chat can give us insider info on the role and help us stand out when we apply.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your experience with Windows systems and user support. This will help us demonstrate our expertise during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for common interview questions related to troubleshooting and customer service. We can even do mock interviews with friends to boost our confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Oxford IT Officer - User Support & AV Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows systems and any relevant IT support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Officer role. Share specific examples of how you've tackled hardware and software issues in the past.
Show Off Your Communication Skills: Since this role involves supporting users, we need to see your strong communication skills in action. Whether it's in your CV or cover letter, make sure to highlight experiences where you've effectively communicated technical information to non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SPI Management
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows systems and any relevant software. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Show Off Your Communication Skills
Since this role involves user support, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would assist a non-technical user, so think about examples where you've successfully communicated complex ideas before.
✨Be Proactive and Customer-Focused
Think of instances where you've gone above and beyond for a customer or user. Prepare to share these stories during the interview, as they highlight your proactive approach and commitment to providing excellent support.
✨Prepare for Event Technology Questions
Given that the role supports event technology, review common AV equipment and software used in academic settings. Be ready to discuss any experience you have with setting up or troubleshooting AV systems, as this could be a key part of your responsibilities.
