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- Tasks: Lead service teams to deliver top-notch IT services and ensure client satisfaction.
- Company: Dynamic IT Managed Service Provider with a focus on innovation and teamwork.
- Benefits: Hybrid work model, comprehensive benefits, and a strong emphasis on employee wellbeing.
- Why this job: Join a vibrant team and make a real difference in IT service delivery.
- Qualifications: Strong leadership skills and a knack for problem-solving under pressure.
The predicted salary is between 36000 - 60000 £ per year.
An IT Managed Service Provider seeks a Service Delivery Manager to lead and manage service teams, ensuring high-quality IT services to clients. The role demands strong leadership, excellent stakeholder engagement, and adherence to ITIL service management processes. Candidates should be problem solvers who thrive under pressure. The position offers a hybrid work model and a comprehensive benefits package, focusing on employee wellbeing and development.
Hybrid Automation Service Delivery Lead employer: Spherica
Contact Detail:
Spherica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Automation Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and leadership skills. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence and ensure you shine when it counts.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges head-on, especially in high-pressure situations. This will demonstrate your ability to thrive in the fast-paced world of IT service delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of exciting opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Automation Service Delivery Lead
Some tips for your application 🫡
Showcase Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and delivered high-quality services in the past. Use specific examples to demonstrate your ability to engage stakeholders effectively.
Emphasise Problem-Solving Abilities: As a Service Delivery Manager, being a problem solver is key. In your application, share instances where you've tackled challenges head-on and found effective solutions. This will show us that you thrive under pressure, just like we do!
Align with ITIL Processes: Since adherence to ITIL service management processes is crucial for this role, make sure to mention your familiarity with these practices. We appreciate candidates who understand the importance of structured service delivery and can apply these principles in real-world scenarios.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Spherica
✨Know Your ITIL Inside Out
Make sure you brush up on ITIL service management processes before the interview. Be ready to discuss how you've applied these principles in your previous roles, as this will show your understanding and commitment to delivering high-quality IT services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully led a team through challenges or improved service delivery. This will demonstrate your capability to manage service teams effectively.
✨Engage with Stakeholders
Be prepared to talk about your experience in stakeholder engagement. Share specific instances where you’ve built strong relationships with clients or internal teams, as this is crucial for the role. It shows you can communicate effectively and understand client needs.
✨Stay Calm Under Pressure
Since the role requires problem-solving under pressure, think of scenarios where you’ve had to remain calm and find solutions quickly. Discussing these experiences will illustrate your ability to thrive in challenging situations, which is key for this position.
