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- Tasks: Support IT infrastructure and tackle complex technical issues in a 24/7 team.
- Company: Dynamic technology services company based in Birmingham.
- Benefits: Holiday entitlements, birthday day off, and wellness perks.
- Why this job: Join a supportive team and enhance your tech skills while making a difference.
- Qualifications: Entry-level position; passion for IT and problem-solving is key.
- Other info: Remote work with occasional travel to client sites.
The predicted salary is between 28800 - 43200 £ per year.
A technology services company in Birmingham is seeking a Technical Operations Engineer (3rd Line) for a full-time role. This entry-level position involves supporting IT infrastructure and networking as part of a 24/7 operational team.
Key responsibilities include:
- Maintaining strong client relationships
- Addressing complex technical issues effectively
Benefits include:
- Holiday entitlements
- A birthday day off
- Additional perks for employee wellness and support
Remote work may involve occasional travel to client sites.
Remote 3rd Line Technical Operations Engineer (24/7) in Birmingham employer: Spherica
Contact Detail:
Spherica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote 3rd Line Technical Operations Engineer (24/7) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at tech meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to tackle real-world scenarios. We recommend practising with friends or using online resources to simulate the experience.
✨Tip Number 3
Show off your soft skills! As a Technical Operations Engineer, maintaining strong client relationships is key. We suggest preparing examples of how you've effectively communicated or resolved conflicts in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote 3rd Line Technical Operations Engineer (24/7) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of a 3rd Line Technical Operations Engineer, so don’t hold back on showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Problem-Solving Skills: Since this role involves addressing complex technical issues, make sure to include examples of how you've tackled challenges in the past. We’re looking for those who can think on their feet and find solutions, so share your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Spherica
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common networking issues and IT infrastructure concepts, as you'll likely be asked to solve problems on the spot.
✨Showcase Your Client Relationship Skills
Since maintaining strong client relationships is key, prepare examples of how you've effectively communicated or resolved issues in past roles. This will demonstrate your ability to handle client interactions professionally.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think about potential technical issues you might face in a 24/7 environment and how you would approach resolving them.
✨Ask About the Team Culture
Don’t forget to ask questions about the team dynamics and company culture. This shows your interest in fitting into their operational team and helps you gauge if it’s the right environment for you.
