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For Companies At a Glance
- Tasks: Lead IT service teams to deliver top-notch service to high-profile clients.
- Company: A leading IT managed service provider in the UK with a focus on innovation.
- Benefits: Competitive salary, great benefits, and a hybrid working model.
- Why this job: Join a dynamic team and make a real impact in IT service delivery.
- Qualifications: Strong leadership skills and ITIL knowledge required.
- Other info: Emphasis on team well-being and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT managed service provider in the UK is seeking a Service Delivery Manager to oversee IT service teams and ensure excellence in service delivery to high-profile customers. This role requires strong leadership and ITIL knowledge, coupled with the ability to manage customer expectations and deliver results.
You will enjoy a hybrid working model with an emphasis on innovation and team well-being, and you will guide teams in a dynamic environment. Competitive salary and good benefits package offered.
Hybrid Service Delivery Manager – ITIL & Automation Lead in Birmingham employer: Spherica
Contact Detail:
Spherica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Delivery Manager – ITIL & Automation Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in service delivery. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to ITIL and service delivery. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how you handle customer expectations.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to success in previous roles. Highlighting your ability to innovate and adapt will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Hybrid Service Delivery Manager – ITIL & Automation Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service Delivery Manager role. Highlight your ITIL knowledge and any leadership experience you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for service delivery and how you can contribute to our innovative environment.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and exceed customer expectations. Numbers and results speak volumes to us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Spherica
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service delivery. This will show that you understand the framework and can lead teams effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a dynamic environment. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to manage customer expectations and deliver results.
✨Emphasise Innovation and Well-Being
Since the role highlights innovation and team well-being, come prepared with ideas on how to foster a positive team culture while driving innovative solutions. Discuss any initiatives you've implemented in the past that improved team morale or productivity.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to service delivery excellence or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
