Spherica Business Solutions Ltd is seeking a Technical Escalation Manager to oversee technical managed services, maintaining the IT infrastructure, network and security estates. The TEM will be the primary escalation point for customers and internal teams, leading investigations and major incident resolutions.
The role requires strong leadership, engagement with senior stakeholders, and involvement in onboarding and training of technical staff.
#J-18808-LjbffrTechnical Escalation Lead - Hybrid/Remote IT Infra & Security in Walsall employer: Spherica Business Solutions Ltd
At Spherica, we pride ourselves on being an exceptional employer that values the wellbeing and growth of our team members. Our remote working environment, combined with a comprehensive benefits package that includes generous holiday allowances, personal development opportunities, and wellness initiatives, creates a supportive and rewarding workplace. Join us to be part of a dynamic team that is at the forefront of IT automation and innovation, where your contributions are recognised and appreciated.
Contact Details:
Spherica Business Solutions Ltd Recruitment Team
