At a Glance
- Tasks: Provide top-notch technical support to a diverse range of customers.
- Company: Join a dynamic IT services company with a focus on innovation.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Enjoy a collaborative work environment with potential for career advancement.
- Why this job: Be the tech hero for businesses and make a real difference in their operations.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 40000 - 45000 £ per year.
Location: In Person, Potters Bar (EN6)
Salary: £40,000 - £45,000 per annum depending on experience + benefits
Job Type: Permanent, Full Time
We are looking for an experienced individual to join our technical support desk team. You will be responsible for providing first class technical support to our wide customer base of thousands of users across hundreds of different businesses in varying sectors but primarily financial, legal and other professional services as well as property, hospitality and retail.
The ideal candidate will have a passion for technology, solid technical and problem-solving skills and helpdesk experience providing support to end users as well as being well versed in Microsoft based project and systems implementations, upgrades and migrations.
What will I be doing:
- You will spend the majority of your time in the office, remotely supporting customers via email and telephone using our remote support software and ticketing system.
- Once you have familiarised yourself with our customer setups and documentation systems, you will occasionally need to attend customer sites to provide face-to-face support and assistance with projects.
Requirements:
Experience within an IT Services company or internal helpdesk environment supporting users.
IT Support Engineer employer: Sphere
Join a dynamic team in Potters Bar as an IT Support Engineer, where you will thrive in a collaborative work culture that values innovation and employee development. With competitive salaries and a range of benefits, we prioritise your growth through ongoing training and exposure to diverse industries, ensuring that every day brings new challenges and opportunities for advancement.
