At a Glance
- Tasks: Carry out maintenance and repairs in occupied homes while providing top-notch customer service.
- Company: Reputable construction and housing business with a focus on customer satisfaction.
- Benefits: Salary up to £37,000, company van, and a stable long-term opportunity.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Join a dynamic team and make a real difference in people's homes across Devon and Somerset.
- Qualifications: Experience in trade-based maintenance and strong customer service skills required.
The predicted salary is between 34000 - 37000 £ per year.
Customer Service Operative – Property Maintenance
Torquay based | Covering Devon & Somerset
Salary: £34,000 – £37,000 + Company Van
39 hours per week
An excellent opportunity has arisen for a Customer Service Operative to join a well-established construction and housing business covering sites across Devon and Somerset. This role involves carrying out general maintenance and minor repairs within occupied homes, so we are looking for someone with a strong trades background who also enjoys providing excellent customer service.
Responsibilities
- Carrying out general maintenance and minor repairs in occupied homes
- Completing tasks including painting, carpentry, drylining, window adjustments and finishing repairs
- Updating works via tablet systems and liaising with office teams
- Providing a professional and customer-focused service
Requirements
- Previous experience within a trade-based maintenance or customer care role
- Trade qualification in carpentry, drylining or a similar discipline
- Strong all-round maintenance skills
- Comfortable working in occupied homes and dealing directly with customers
- Basic IT confidence and ability to use tablets/software systems
- Full UK driving licence
What’s On Offer
- Salary of £34,000 – £37,000 depending on experience
- Company van provided for work use
- Stable, long-term opportunity with a reputable business
- Varied role covering sites across Devon and Somerset
- Autonomy and flexibility with direct travel to sites on most days
Our Commitment to Inclusion
As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background.
Customer-Focused Multitrade Operative - Property Maintenance in Torquay employer: Sphere Solutions
Join a reputable construction and housing business in Torquay, where you will enjoy a stable and rewarding career as a Customer-Focused Multitrade Operative. With a competitive salary, a company van for work use, and the opportunity to work across beautiful Devon and Somerset, you'll thrive in a supportive environment that values customer service and employee growth. Our commitment to inclusion ensures that all team members feel respected and valued, making this an excellent place to develop your skills while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Multitrade Operative - Property Maintenance in Torquay
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on work, brush up on your trade skills. Practising common maintenance tasks can help you feel more confident and ready to impress during any practical tests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer-Focused Multitrade Operative - Property Maintenance in Torquay
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your trade qualifications and experience in maintenance. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise in carpentry, drylining, or any other relevant areas!
Customer Service is Key:Since this role is all about providing excellent customer service, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who can blend their technical skills with a friendly approach!
Be Tech-Savvy:Mention your comfort level with using tablets and software systems. We’ll be updating works via tech, so showing us that you’re IT confident will definitely give you an edge in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Sphere Solutions
✨Know Your Trades
Brush up on your trade skills and be ready to discuss specific maintenance tasks you've handled. Whether it's carpentry or drylining, having examples of your work will show your expertise and confidence.
✨Customer Service is Key
Prepare to share experiences where you provided excellent customer service. Think about how you resolved issues or made customers feel valued, as this role heavily focuses on interacting with clients in their homes.
✨Familiarise Yourself with Tech
Since you'll be using tablets and software systems, make sure you're comfortable with basic IT skills. Practise navigating similar apps or tools so you can confidently discuss your tech-savviness during the interview.
✨Show Your Flexibility
This job involves travelling to various sites, so highlight your adaptability and willingness to work in different environments. Share examples of how you've successfully managed changing circumstances in previous roles.
