Senior Account Manager - Facilities Management | East Anglia | £50,000 - £60,000 + Car Allowance + Bonus Are you an experienced Senior Account Manager, or Operations Manager within Facilities Management, Contract Cleaning, or a service-led environment? We're seeking a commercially focused and relationship-driven Cleaning Account Manager to take ownership of a key client portfolio across East Anglia. This is a fantastic opportunity to join a growing organisation where you'll have full responsibility for account performance, client retention, operational excellence, and financial delivery. This is a highly visible leadership role, requiring regular travel across multiple sites and close engagement with senior client stakeholders. What's on Offer? ✅ Salary of £50,000 - £60,000 ✅ Car allowance ✅ Performance-related bonus ✅ Pension scheme ✅ 28 days annual leave ✅ Structured training and development programmes ✅ Internal mentoring and leadership support ✅ Regular company events ✅ Genuine career progression opportunities The Role As Senior Account Manager, you will be responsible for the overall operational, commercial, and financial success of a high-profile client account across East Anglia. Key responsibilities include: * Taking full ownership of account performance, profitability, service delivery, and client satisfaction * Building and maintaining strong relationships with senior client stakeholders * Ensuring contractual compliance and delivery against agreed KPIs and SLAs * Managing account budgets, P&L performance, and financial targets * Identifying opportunities to improve profitability, efficiency, and service quality * Leading multidisciplinary operational teams across multiple locations * Managing risk, resolving operational challenges, and implementing corrective actions * Conducting regular site visits to maintain service standards and client engagement * Supporting account growth, retention, and long-term client partnerships About You To be successful in this role, you'll have: * Proven experience in a Senior Account Manager, Regional Manager, or similar leadership position within the Soft Services FM Sector. * Strong experience managing large, complex client relationships * Demonstrable experience of P&L ownership and commercial decision-making * A track record of delivering results against KPIs, SLAs, and contractual obligations * Strong leadership experience with the ability to motivate, coach, and develop teams * Strong analytical and problem-solving capabilities * Full UK Driving Licence and willingness to travel extensively throughout East Anglia. Ideal Backgrounds We welcome applications from candidates currently working as: * Account Manager * Senior Account Manager * Regional Operations Manager within the Facilities Management or Contract Cleaning Services sectors. Why Apply? This is an excellent opportunity to join a growing and ambitious business where you can make a genuine impact. You'll have the autonomy to shape account strategy, influence business performance, and build long-term client relationships while being supported by an experienced leadership team. If you're a commercially minded FM professional looking for your next leadership challenge, apply today with your updated CV
Senior Account Manager in Norwich employer: Sphere Solutions
Join a dynamic and established building contractor in South Wales, where your role as a Project Manager will not only challenge you but also offer a supportive work culture that prioritises employee growth and development. With competitive salaries and a comprehensive benefits package, you'll manage significant projects across vital sectors like healthcare and education, all while working in a collaborative environment that values safety and quality. This is an excellent opportunity to make a meaningful impact in your community while advancing your career in a thriving company.
