Delivery Manager - Maintenance in England

Location: MOD Lyneham, Wiltshire

Contract: Permanent, Full-Time

Salary: Up to £48,000

About the Role

Sphere Solutions are working with a reputable facilities management contractor who provide essential property maintenance and asset management services to the UK's defence sector. They are seeking a Delivery Manager to oversee the operational delivery of repairs and maintenance services across the MOD Lyneham estate. This role will play a key part in ensuring service performance, compliance, and customer satisfaction, while driving continuous improvement across teams and processes.

Responsibilities

• Take ownership of day-to-day service delivery, ensuring that performance, budget, and compliance objectives are met.
• Manage both planned and reactive maintenance operations, ensuring resources are effectively deployed.
• Lead a team of Responsive Supervisors and their direct labour force, ensuring consistent delivery of high-quality, value-for-money services.
• Oversee subcontractor performance, ensuring compliance, safety, and best value across all works.
• Manage delegated budgets, monitor costs, and maintain commercial control through regular analysis and reporting.
• Drive operational improvements by reviewing systems and processes to increase efficiency and service quality.
• Take ownership of complex repairs and ensure effective communication with clients, customers, and key stakeholders.
• Monitor and report on performance data, KPIs, and trends, providing insights for senior management and continuous improvement initiatives.
• Promote a culture of accountability and professional development through regular one-to-one meetings and performance reviews.
• Ensure all operations are carried out safely and in full compliance with statutory and company health & safety requirements, including Legionella and Asbestos responsibilities (training provided).

About You

• A background in repairs and maintenance, facilities management, or construction operations.
• Proven experience managing multi-disciplinary teams and subcontractors in a reactive maintenance or housing maintenance environment.
• A strong understanding of health and safety, compliance, and statutory requirements.
• Excellent leadership, communication, and problem-solving skills, with a proactive approach to continuous improvement.
• Commercial awareness with experience managing budgets and resources effectively.
• Proficiency in Microsoft Office (particularly Excel); experience with Permit to Work systems or method statements is desirable.
• Relevant qualifications in construction, property, or facilities management (e.g. CIOB, RICS, or equivalent).
• Health & Safety qualifications such as NEBOSH, IOSH, or SMSTS (desirable).

Package

• Salary up to £48,000
• 6% employer-matched pension contribution
• Private medical cover (single)
• Life assurance - 2x annual salary
• 25 days annual leave plus bank holidays

Our Commitment to Inclusion

As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background.