At a Glance
- Tasks: Manage and optimise an ecommerce website to enhance customer experience.
- Company: Fast-growing ecommerce business focused on exceptional online experiences.
- Benefits: Competitive day rate, hybrid or remote work options, and immediate start.
- Other info: 3-month contract with opportunities for immediate contribution and growth.
- Why this job: Make a real impact in a dynamic ecommerce environment and improve online customer journeys.
- Qualifications: Experience with ecommerce platforms and strong understanding of customer experience.
The predicted salary is between 30000 - 35000 £ per year.
My client is a fast-growing ecommerce business focused on delivering an exceptional online customer experience. As part of an exciting period of growth, they are looking for an experienced Website Manager to oversee and optimise their ecommerce website and customer journey.
The Role
My client is seeking a proactive and commercially minded Website Manager on a 3-month contract basis to take ownership of the day-to-day management and performance of their ecommerce website. The successful candidate will play a key role in improving the online customer experience, supporting trading performance, and ensuring the website is engaging, high performing, and customer focused. This role would suit someone who thrives in a fast-paced ecommerce environment and can quickly make an impact.
Key Responsibilities
- Manage and maintain the ecommerce website, ensuring all content, campaigns, and product updates are accurate and delivered on time
- Oversee the online customer journey and identify opportunities to improve UX, engagement, and conversion
- Coordinate homepage updates, launches, promotional activity, and merchandising
- Monitor website performance and customer behaviour using analytics tools
- Work closely with marketing, creative, ecommerce, and customer service teams
- Identify and troubleshoot website issues to ensure a seamless customer experience
- Support conversion rate optimisation initiatives and ongoing site improvements
- Liaise with developers or external agencies where required
- Ensure the website remains mobile optimised and aligned with ecommerce best practices
About You
- Proven experience managing ecommerce websites
- Strong understanding of customer experience, ecommerce trading, and website optimisation
- Experience with platforms such as Shopify, Magento, WooCommerce, or similar
- Comfortable using Google Analytics and reporting tools
- Highly organised with strong attention to detail
- Able to work independently and hit the ground running
- Strong communication and stakeholder management skills
Contract Details
- 3-month contract
- Outside IR35
- Immediate start preferred
- Hybrid or remote working considered
- Competitive day rate depending on experience
If you're an experienced ecommerce professional who can quickly add value and improve online customer experience, I'd love to hear from you.
Website Manager employer: Sphere Digital Recruitment
Join a dynamic and fast-growing ecommerce business that prioritises delivering an exceptional online customer experience. As a Website Manager, you will thrive in a supportive work culture that values innovation and collaboration, with opportunities for professional growth and development. Enjoy the flexibility of hybrid or remote working arrangements while contributing to a team that is passionate about optimising the customer journey and driving performance.
Contact Details:
Sphere Digital Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Website Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce space and let them know you're on the lookout for a Website Manager role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work in managing ecommerce sites. Highlight your successes in improving customer experience and conversion rates – this will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of analytics tools and ecommerce best practices. Be ready to discuss how you've used data to drive decisions and improve website performance – this is key for a Website Manager role!
✨Tip Number 4
Follow up after applying! A quick email or message can show your enthusiasm for the role. It’s a great way to remind them of your application and keep you on their radar as they sift through candidates.
We think you need these skills to ace Website Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Website Manager role. Highlight your experience with ecommerce platforms and any relevant projects that showcase your skills in managing online customer experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements in website management and how you can contribute to improving the customer journey.
Showcase Your Analytical Skills:Since monitoring website performance is key, be sure to mention your experience with analytics tools like Google Analytics. Share examples of how you've used data to drive decisions and improve website performance.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Platforms
Make sure you brush up on your knowledge of ecommerce platforms like Shopify, Magento, or WooCommerce. Be ready to discuss your experience with these tools and how you've used them to enhance customer journeys in the past.
✨Showcase Your Analytics Skills
Familiarise yourself with Google Analytics and other reporting tools. Prepare to share specific examples of how you've used data to improve website performance and customer engagement. This will show that you're not just about aesthetics but also about results.
✨Prepare for Scenario Questions
Think about potential challenges you might face in managing an ecommerce website. Prepare answers for scenario-based questions, such as how you'd handle a sudden drop in conversion rates or a website outage. This demonstrates your proactive mindset.
✨Highlight Your Teamwork Abilities
Since you'll be working closely with marketing, creative, and customer service teams, be ready to discuss your collaboration experiences. Share examples of how you've successfully coordinated with different departments to achieve common goals.
