At a Glance
- Tasks: Lead social commerce strategies and drive client success on TikTok Shop.
- Company: Fast-growing agency at the forefront of social commerce and creator-led marketing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a diverse team and contribute to innovative marketing solutions.
- Why this job: Shape the future of social commerce while working with exciting brands.
- Qualifications: 2+ years in social commerce, strong TikTok Shop expertise, and team leadership skills.
The predicted salary is between 55000 - 75000 £ per year.
A fast-growing specialist agency operating at the forefront of social commerce and creator-led marketing. Founded by industry leaders with deep platform expertise, the business helps ambitious brands unlock growth through TikTok Shop, live commerce, creator partnerships, and performance-driven social strategies. Working with a diverse portfolio of consumer brands, the agency combines strategic consulting, operational excellence, content, and commerce expertise to drive measurable commercial outcomes. The business is entering an exciting phase of growth and offers the opportunity to play a key role in shaping both client success and the future direction of the agency.
They are looking for an experienced Account Director with a strong background in social commerce, TikTok Shop operations, live shopping, and digital performance marketing. As a senior client lead, you will act as a strategic advisor to brands, helping them maximise commercial performance across social commerce channels while leading a high-performing account management team. You will be responsible for client growth, operational excellence, team development, and driving measurable business results. This role combines strategic consultancy, client leadership, commercial management, and hands-on optimisation, making it ideal for someone who enjoys working in a fast-paced, entrepreneurial environment.
Key Responsibilities
- Acting as the strategic lead across a portfolio of social commerce clients
- Advising brands on TikTok Shop performance, growth opportunities, and best practices
- Building and maintaining senior stakeholder relationships up to Marketing Director and CMO level
- Leading client meetings, reviews, and strategic planning sessions
- Managing onboarding, delivery, optimisation, reporting, and ongoing client success processes
- Driving sales growth, profitability, and commercial performance across client accounts
- Using data analysis and performance insights to identify growth opportunities and optimisation strategies
- Developing and executing TikTok Live and live commerce strategies to achieve client objectives
- Collaborating closely with creative, studio, operations, and social teams to deliver integrated campaigns
- Managing account budgets, forecasting, spend reconciliation, and commercial reporting
- Supporting finance processes relating to invoicing, billing, and creator payments
- Recruiting, mentoring, and developing account management team members
- Defining objectives, performance standards, and development plans for direct reports
- Monitoring platform updates, industry trends, and emerging opportunities within social commerce
- Contributing to agency innovation, proposition development, and overall business growth
You
- Minimum 2+ years' experience managing social commerce programmes, with strong expertise in TikTok Shop operations and live commerce
- Experience working within an agency, platform, or brand-side environment
- Demonstrated success delivering GMV growth and commercial objectives for clients
- Strong understanding of TikTok Shop ecosystem, affiliate programmes, creator partnerships, and commerce operations
- Comfortable presenting strategy and performance recommendations to senior stakeholders and executive-level clients
- Advanced analytical skills with the ability to interpret performance data and translate insights into action
- Strong commercial acumen with experience managing budgets, forecasting, and financial reconciliation
- Excellent presentation and communication skills, including advanced PowerPoint or Google Slides capabilities
- Proven experience managing, developing, and motivating high-performing teams
- Ability to operate independently while collaborating effectively across multiple disciplines
- Strong problem-solving mindset with the resilience to navigate challenges and drive results
- Highly organised with exceptional attention to detail and process management skills
- Passionate about digital marketing, social commerce, and emerging consumer trends
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
TikTok Shop Account Director employer: Sphere Digital Recruitment
As a leading player in the GRC and Risk sector, our company offers an exceptional work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for career advancement while supporting a hybrid working model from our vibrant London office. Join us to be part of a dynamic team where your contributions are valued, and you can truly shape your success.
Contact Details:
Sphere Digital Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Account Director
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We think you need these skills to ace TikTok Shop Account Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Sphere Digital Recruitment. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
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How to prepare for a job interview at Sphere Digital Recruitment
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At Sphere Digital Recruitment, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
