Senior CSM: Martech & Ecom Growth

Senior CSM: Martech & Ecom Growth

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Sphere Digital Recruitment

At a Glance

  • Tasks: Manage enterprise clients and develop strategies to maximise platform value.
  • Company: Sphere Digital Recruitment, a leading tech recruitment firm in London.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Fast-paced tech environment with a focus on innovation and client satisfaction.
  • Why this job: Be a trusted advisor and drive success for top-tier clients in a dynamic environment.
  • Qualifications: 5+ years in Customer Success with experience in managing enterprise accounts.

The predicted salary is between 60000 - 75000 Β£ per year.

Sphere Digital Recruitment in London is seeking a Senior Customer Success Manager to manage a portfolio of strategic enterprise clients, acting as a trusted advisor to senior stakeholders and ensuring customers maximise value from the platform.

You will develop client strategies, drive adoption, identify growth opportunities and deliver exceptional customer outcomes in a fast-paced tech environment.

5+ years in Customer Success and experience with enterprise accounts are preferred.

Senior CSM: Martech & Ecom Growth employer: Sphere Digital Recruitment

As a leading player in the GRC and Risk sector, our company offers an exceptional work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for career advancement while supporting a hybrid working model from our vibrant London office. Join us to be part of a dynamic team where your contributions are valued, and you can truly shape your success.

Sphere Digital Recruitment

Contact Details:

Sphere Digital Recruitment Recruitment Team

We think you need these skills to ace Senior CSM: Martech & Ecom Growth

Customer Success Management
Strategic Client Management
Stakeholder Engagement
Value Maximisation
Client Strategy Development
Adoption Driving
Growth Opportunity Identification