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- Tasks: Manage daily operations of marketplace accounts like Amazon and TikTok while driving process improvements.
- Company: Join a dynamic team in a fast-growing e-commerce company based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be at the heart of e-commerce innovation and make a real impact on our marketplace success.
- Qualifications: Strong analytical skills, experience with data, and a passion for process improvement.
- Other info: Inclusive workplace that values diversity and offers support throughout the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Marketplace Operations Associate to join our London team. This is a foundational role at the heart of our marketplace business. You will manage the day-to-day operations of our marketplace accounts (Amazon, TikTok & Walmart) while identifying opportunities to automate processes and build new systems. As the company grows, your responsibilities will expand alongside it.
A bit about the role:
- Take full ownership of daily marketplace management, including listings, account health, inventory monitoring, and managing account managers or contractors to ensure optimal performance.
- Lead and continuously improve key revenue-driving processes such as product launches.
- Audit existing processes and implement automation to reduce manual work and improve speed.
- Expand our SOP library and create systems that improve efficiency and scalability across the team.
- Develop, maintain, and share reports to keep the wider team informed on marketplace performance.
A bit about you:
- Take responsibility for key metrics, address issues proactively, and implement processes to prevent recurring mistakes.
- Comfortable with data analysis, spreadsheets, and learning new tools; able to spot small errors that others might miss.
- Excited by process improvement, automation, and using AI to optimise e-commerce operations.
- Take initiative, act quickly, and test creative solutions.
- Experience building, improving, or using AI to drive impact.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Marketplace Operations Associate employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Operations Associate
✨Tip Number 1
Get to know the company inside out! Research their marketplace operations, especially on platforms like Amazon, TikTok, and Walmart. This will help you speak their language during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've tackled process improvements or automation in the past. Use specific examples to demonstrate your skills and show how you can add value to their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re keen and professional, which they’ll appreciate.
We think you need these skills to ace Marketplace Operations Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Marketplace Operations Associate role. Highlight your experience with marketplace management, data analysis, and any automation projects you've worked on. We want to see how your skills align with what we're looking for!
Show Your Passion for Process Improvement: In your application, share examples of how you've improved processes in previous roles. Whether it's through automation or creative problem-solving, we love to see candidates who are excited about making things more efficient. Let us know how you can bring that energy to our team!
Be Data-Driven: Since this role involves a lot of data analysis, make sure to mention your comfort with spreadsheets and any tools you've used. If you've spotted errors or improved reporting in the past, share those stories! We appreciate candidates who can back up their claims with solid examples.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen to join the StudySmarter family!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Marketplaces
Before the interview, make sure you research the specific marketplaces you'll be managing, like Amazon, TikTok, and Walmart. Understand their unique features, challenges, and best practices. This will show your potential employer that you're not just familiar with the platforms but also ready to take ownership of daily operations.
✨Showcase Your Analytical Skills
Since the role involves data analysis and monitoring account health, come prepared with examples of how you've used data to drive decisions in past roles. Be ready to discuss any tools or software you've used for data analysis, as well as how you’ve spotted errors and improved processes.
✨Emphasise Process Improvement
Highlight your experience with process improvement and automation. Think of specific instances where you've streamlined operations or implemented new systems. Discuss how these changes positively impacted efficiency and performance, which aligns perfectly with the responsibilities of the role.
✨Be Ready to Discuss AI Solutions
Given the emphasis on using AI to optimise e-commerce operations, prepare to talk about any experience you have with AI tools or technologies. If you don’t have direct experience, consider discussing your thoughts on how AI can enhance marketplace operations and share any relevant research or insights you've gathered.