At a Glance
- Tasks: Manage and optimise an ecommerce website to enhance customer experience.
- Company: Fast-growing ecommerce business focused on exceptional online experiences.
- Benefits: Competitive day rate, hybrid or remote working options, and immediate start.
- Other info: 3-month contract with opportunities for immediate contribution and growth.
- Why this job: Make a real impact in a dynamic ecommerce environment and improve online customer journeys.
- Qualifications: Experience with ecommerce platforms and strong understanding of customer experience.
My client is a fast-growing ecommerce business focused on delivering an exceptional online customer experience. As part of an exciting period of growth, they are looking for an experienced Website Manager to oversee and optimise their ecommerce website and customer journey.
The Role
My client is seeking a proactive and commercially minded Website Manager on a 3-month contract basis to take ownership of the day-to-day management and performance of their ecommerce website. The successful candidate will play a key role in improving the online customer experience, supporting trading performance, and ensuring the website is engaging, high performing, and customer focused. This role would suit someone who thrives in a fast-paced ecommerce environment and can quickly make an impact.
Key Responsibilities
- Manage and maintain the ecommerce website, ensuring all content, campaigns, and product updates are accurate and delivered on time
- Oversee the online customer journey and identify opportunities to improve UX, engagement, and conversion
- Coordinate homepage updates, launches, promotional activity, and merchandising
- Monitor website performance and customer behaviour using analytics tools
- Work closely with marketing, creative, ecommerce, and customer service teams
- Identify and troubleshoot website issues to ensure a seamless customer experience
- Support conversion rate optimisation initiatives and ongoing site improvements
- Liaise with developers or external agencies where required
- Ensure the website remains mobile optimised and aligned with ecommerce best practices
About You
- Proven experience managing ecommerce websites
- Strong understanding of customer experience, ecommerce trading, and website optimisation
- Experience with platforms such as Shopify, Magento, WooCommerce, or similar
- Comfortable using Google Analytics and reporting tools
- Highly organised with strong attention to detail
- Able to work independently and hit the ground running
- Strong communication and stakeholder management skills
Contract Details
- 3-month contract
- Outside IR35
- Immediate start preferred
- Hybrid or remote working considered
- Competitive day rate depending on experience
If you're an experienced ecommerce professional who can quickly add value and improve online customer experience, I'd love to hear from you.
Website Manager in London employer: Sphere Digital Recruitment
As a leading player in the GRC and Risk sector, our company offers an exceptional work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for career advancement while supporting a hybrid working model from our vibrant London office. Join us to be part of a dynamic team where your contributions are valued, and you can truly shape your success.
Contact Details:
Sphere Digital Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Website Manager in London
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Sphere Digital Recruitment is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Sphere Digital Recruitment and demonstrate your commitment to the field.
We think you need these skills to ace Website Manager in London
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Website Manager at Sphere Digital Recruitment, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Website Manager at Sphere Digital Recruitment. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Sphere Digital Recruitment
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
