At a Glance
- Tasks: Lead social commerce strategies and drive client success on TikTok Shop.
- Company: Fast-growing agency at the forefront of social commerce and creator-led marketing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a diverse team passionate about digital marketing and emerging trends.
- Why this job: Shape the future of social commerce while working with exciting brands.
- Qualifications: 2+ years in social commerce, strong TikTok Shop expertise, and team leadership skills.
The predicted salary is between 55000 - 75000 £ per year.
A fast-growing specialist agency operating at the forefront of social commerce and creator-led marketing. Founded by industry leaders with deep platform expertise, the business helps ambitious brands unlock growth through TikTok Shop, live commerce, creator partnerships, and performance-driven social strategies.
Working with a diverse portfolio of consumer brands, the agency combines strategic consulting, operational excellence, content, and commerce expertise to drive measurable commercial outcomes. The business is entering an exciting phase of growth and offers the opportunity to play a key role in shaping both client success and the future direction of the agency.
They are looking for an experienced Account Director with a strong background in social commerce, TikTok Shop operations, live shopping, and digital performance marketing.
As a senior client lead, you will act as a strategic advisor to brands, helping them maximise commercial performance across social commerce channels while leading a high-performing account management team. You will be responsible for client growth, operational excellence, team development, and driving measurable business results. This role combines strategic consultancy, client leadership, commercial management, and hands-on optimisation, making it ideal for someone who enjoys working in a fast-paced, entrepreneurial environment.
Key Responsibilities- Acting as the strategic lead across a portfolio of social commerce clients
- Advising brands on TikTok Shop performance, growth opportunities, and best practices
- Building and maintaining senior stakeholder relationships up to Marketing Director and CMO level
- Leading client meetings, reviews, and strategic planning sessions
- Managing onboarding, delivery, optimisation, reporting, and ongoing client success processes
- Driving sales growth, profitability, and commercial performance across client accounts
- Using data analysis and performance insights to identify growth opportunities and optimisation strategies
- Developing and executing TikTok Live and live commerce strategies to achieve client objectives
- Collaborating closely with creative, studio, operations, and social teams to deliver integrated campaigns
- Managing account budgets, forecasting, spend reconciliation, and commercial reporting
- Supporting finance processes relating to invoicing, billing, and creator payments
- Recruiting, mentoring, and developing account management team members
- Defining objectives, performance standards, and development plans for direct reports
- Monitoring platform updates, industry trends, and emerging opportunities within social commerce
- Contributing to agency innovation, proposition development, and overall business growth
- Minimum 2+ years' experience managing social commerce programmes, with strong expertise in TikTok Shop operations and live commerce
- Experience working within an agency, platform, or brand-side environment
- Demonstrated success delivering GMV growth and commercial objectives for clients
- Strong understanding of TikTok Shop ecosystem, affiliate programmes, creator partnerships, and commerce operations
- Comfortable presenting strategy and performance recommendations to senior stakeholders and executive-level clients
- Advanced analytical skills with the ability to interpret performance data and translate insights into action
- Strong commercial acumen with experience managing budgets, forecasting, and financial reconciliation
- Excellent presentation and communication skills, including advanced PowerPoint or Google Slides capabilities
- Proven experience managing, developing, and motivating high-performing teams
- Ability to operate independently while collaborating effectively across multiple disciplines
- Strong problem-solving mindset with the resilience to navigate challenges and drive results
- Highly organised with exceptional attention to detail and process management skills
- Passionate about digital marketing, social commerce, and emerging consumer trends
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Social Commerce (TikTok Shop) Account Director in London employer: Sphere Digital Recruitment
Sphere is an exceptional employer that thrives on innovation and collaboration, offering a dynamic work culture where creativity meets strategic thinking. Located in the vibrant city of London, employees benefit from a diverse portfolio of consumer brands and the opportunity to shape the future of social commerce. With a strong focus on professional development, team mentorship, and a commitment to inclusivity, Sphere empowers its staff to drive meaningful results while enjoying a rewarding career in a fast-paced environment.
Contact Details:
Sphere Digital Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Social Commerce (TikTok Shop) Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social commerce space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Showcase your expertise! Create content that highlights your knowledge of TikTok Shop and social commerce trends. Whether it’s a blog post, a video, or even a TikTok, let your passion shine through and attract attention from potential employers.
✨Tip Number 3
Prepare for interviews by practising your pitch. Be ready to discuss how you’ve driven growth and success in previous roles. Use specific examples that demonstrate your strategic thinking and ability to lead teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us shape the future of social commerce. Your next big opportunity could be just a click away!
We think you need these skills to ace Social Commerce (TikTok Shop) Account Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Account Director in social commerce. Highlight your experience with TikTok Shop and any relevant achievements that showcase your ability to drive commercial performance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for social commerce and how your background aligns with our agency's goals. Don't forget to mention specific examples of your success in similar roles!
Showcase Your Analytical Skills:Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive decisions in past positions. We want to see how you can translate insights into actionable strategies for client growth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your TikTok Shop Inside Out
Make sure you’re well-versed in TikTok Shop operations and the latest trends in social commerce. Brush up on case studies or successful campaigns that highlight your understanding of the platform, as this will show your potential employer that you’re not just familiar with the basics but are genuinely passionate about driving results.
✨Prepare for Strategic Conversations
Since you'll be acting as a strategic advisor, practice discussing how you've helped brands maximise their performance in previous roles. Be ready to share specific examples of how you’ve used data analysis to identify growth opportunities and optimise strategies, as this will demonstrate your analytical skills and commercial acumen.
✨Showcase Your Leadership Skills
As a senior client lead, you’ll need to manage and develop a high-performing team. Prepare to discuss your experience in mentoring and motivating team members. Think of examples where you’ve successfully led a team through challenges or achieved significant results together, as this will highlight your leadership capabilities.
✨Engage with Industry Trends
Stay updated on the latest trends in social commerce and digital marketing. During the interview, bring up recent developments or innovations that could impact the agency's strategy. This shows that you’re proactive and can contribute to the agency’s growth and innovation, making you a valuable asset.
