Head of Online in London

Head of Online in London

London Full-Time 78000 - 112000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the online strategy for a premium luxury fashion brand and drive international growth.
  • Company: Join a prestigious luxury fashion business with a focus on innovation and excellence.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
  • Why this job: Shape the future of luxury eCommerce and create exceptional customer experiences.
  • Qualifications: Experience in luxury fashion and proven success in scaling online businesses.
  • Other info: Be part of a diverse team that values inclusivity and creativity.

The predicted salary is between 78000 - 112000 £ per year.

We're looking for a strategic and commercially-focused eCommerce and digital leader to drive growth for a premium luxury fashion business. In this role, you'll take ownership of the full online strategy, balancing long-term vision with hands-on execution to expand international sales and deliver a seamless, high-end customer experience.

A bit about the role:

  • Develop and implement the global online strategy to drive revenue, increase market share, and boost customer engagement.
  • Manage the digital P&L and budget, ensuring all online spend is optimised for growth.
  • Oversee all digital channels, including performance marketing, CRM, and social media, to strengthen brand awareness and customer loyalty.
  • Lead and manage relationships with external agencies for web development, digital marketing, and technology partnerships.
  • Ensure digital customer support delivers a premium experience in line with the brand's standards.

A bit about you:

  • Several years of experience in luxury fashion.
  • Proven track record of scaling online businesses using performance marketing, CRM, and CRO.
  • Strong organisational and leadership skills, with the ability to manage multidisciplinary teams and influence senior stakeholders.
  • Skilled in using data and analytics to monitor, optimise, and forecast business performance.
  • Deep understanding of premium customers and the ability to translate brand values into an engaging digital experience.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Head of Online in London employer: Sphere Digital Recruitment

As a premium luxury fashion business located in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and innovation. Our employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for professional growth, all while working in a vibrant city known for its rich fashion heritage. Join us to be part of a team that values excellence and is dedicated to delivering a seamless, high-end customer experience.
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Contact Detail:

Sphere Digital Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Online in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the luxury fashion industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in scaling online businesses and using data to drive decisions. This is your moment to shine!

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire and express your interest in working with them. A well-timed email can open doors you didn’t even know existed.

✨Tip Number 4

Apply through our website! We’ve got a range of opportunities that could be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in the luxury fashion space.

We think you need these skills to ace Head of Online in London

eCommerce Strategy
Digital Marketing
Performance Marketing
Customer Relationship Management (CRM)
Conversion Rate Optimisation (CRO)
Budget Management
Data Analytics
Leadership Skills
Stakeholder Management
Brand Awareness
Customer Engagement
Luxury Fashion Experience
Web Development Management
Digital Customer Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects your luxury fashion experience and highlights your achievements in eCommerce. We want to see how you've driven growth and improved customer engagement in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Online role. Share your vision for the online strategy and how you plan to enhance the customer experience.

Showcase Your Data Skills: Since data-driven decisions are key in this role, be sure to mention any experience you have with analytics tools. We love seeing how you've used data to optimise performance and forecast business success.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Sphere Digital Recruitment

✨Know Your Luxury Fashion Inside Out

Make sure you brush up on the latest trends and key players in the luxury fashion industry. Being able to discuss recent campaigns or shifts in consumer behaviour will show your passion and expertise, which is crucial for a role like Head of Online.

✨Showcase Your Strategic Mindset

Prepare to discuss specific strategies you've implemented in previous roles that drove growth. Use data and analytics to back up your claims, as this will demonstrate your ability to manage a digital P&L effectively and optimise online spend.

✨Demonstrate Leadership Skills

Think of examples where you've successfully led multidisciplinary teams or influenced senior stakeholders. Highlight how you foster collaboration and drive results, as strong organisational and leadership skills are essential for this position.

✨Engage with Customer Experience Insights

Be ready to talk about how you've enhanced customer engagement and loyalty in past roles. Discuss your understanding of premium customers and how you can translate brand values into an exceptional digital experience, aligning with the company's high standards.

Head of Online in London
Sphere Digital Recruitment
Location: London
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