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- Tasks: Lead eCommerce strategy and enhance customer experience across digital platforms.
- Company: Dynamic retail scaleup with a focus on innovation and growth.
- Benefits: Competitive salary, bonus potential, and flexible working arrangements.
- Why this job: Join a vibrant team and shape the future of online retail.
- Qualifications: Experience with Shopify, eCommerce management, and strong analytical skills.
- Other info: Inclusive workplace that values diversity and offers career development.
The predicted salary is between 43200 - 72000 £ per year.
Please note, you will only be considered if you have experience with Shopify and recent experience working in a small scaleup.
About the role:
- Oversee the full customer journey to ensure a seamless and consistent experience across all digital touchpoints.
- Drive the eCommerce trading strategy ensuring it is aligned with business goals.
- Manage the daily operations of the eCommerce platform, ensuring a seamless user experience and updates are in line with trading plans.
- Lead and implement end-to-end reporting across all trading metrics, covering all markets and feeding into relevant teams.
- Lead initiatives to attract and convert new customers through targeted CRM campaigns.
- Create and maintain a CRM campaign calendar that strikes the right balance between promotional, educational, and product-centric messaging.
- Manage day-to-day website operations, ensuring accurate product information, compelling promotions, and a frictionless user experience to maximise conversion rates.
- Support omnichannel initiatives, including in-store promotions, drive-to-store campaigns, and event collaborations, to create a unified customer experience.
About you:
- Several years experience in eCommerce and CRM management.
- Strong familiarity with paid advertising channels.
- Solid knowledge of SEO best practices.
- Exceptional analytical skills to interpret complex data, identify trends, and drive data-backed decision-making.
- Proven ability to manage multiple projects simultaneously while maintaining a high level of quality and attention to detail.
- Excellent communication and interpersonal skills, with a collaborative approach to team leadership and stakeholder management.
- Strong presentation skills with the ability to convey ideas confidently to senior leadership and cross-functional teams.
eCommerce & Digital Manager in London employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce & Digital Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, especially those who have experience with Shopify. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your eCommerce projects and CRM campaigns. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your analytical skills. Be ready to discuss how you've used data to drive decisions in past roles. We love seeing candidates who can back up their strategies with solid metrics!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who fit our culture.
We think you need these skills to ace eCommerce & Digital Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Shopify and eCommerce management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in small scaleups!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about eCommerce and how you can drive our trading strategy. Keep it engaging and relevant to the job description.
Show Off Your Analytical Skills: Since we’re all about data-driven decisions, make sure to mention any tools or methods you’ve used to analyse eCommerce metrics. We love seeing how you interpret data to improve customer experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Shopify Inside Out
Since the role requires experience with Shopify, make sure you brush up on its features and functionalities. Be ready to discuss how you've used it in previous roles, including any specific campaigns or strategies that drove results.
✨Showcase Your Analytical Skills
Prepare to talk about how you've interpreted data in past roles. Bring examples of how your analytical skills have led to actionable insights, especially in eCommerce and CRM management. This will demonstrate your ability to drive data-backed decision-making.
✨Demonstrate Your Project Management Prowess
The job involves managing multiple projects simultaneously, so be ready to share examples of how you've successfully juggled various tasks. Highlight your attention to detail and how you ensure quality while meeting deadlines.
✨Communicate Confidently
Excellent communication is key for this role. Practice articulating your ideas clearly and confidently, especially when discussing your past experiences. Think about how you can convey complex concepts simply, as you'll need to present to senior leadership and cross-functional teams.
