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For Companies At a Glance
- Tasks: Lead CRM strategy and optimise customer journeys using Salesforce Marketing Cloud.
- Company: Join a leading FinTech payments business in a dynamic environment.
- Benefits: Competitive daily rate, hybrid working, and a vibrant office culture.
- Why this job: Make a real impact on customer experiences while developing your skills.
- Qualifications: 5+ years in CRM management with expertise in Salesforce Marketing Cloud.
- Other info: Exciting opportunity for career growth in a fast-paced industry.
The predicted salary is between 60000 - 84000 £ per year.
Overview
Senior CRM Manager, 6 months
Rate: £300pd
Location: Central London, hybrid, 3 days per week in office
Start: ASAP
Introduction
I am hiring a Senior CRM Manager for a leading FinTech payments business. This is a full-time contract for 6 months, hybrid working, with 3 days per week in the Central London office.
The Role
This is a hands-on delivery role to stabilise, execute, and optimise CRM activity across lifecycle, campaign, and automated communications. You will lead day to day execution in Salesforce Marketing Cloud, owning build through QA to launch, and driving performance improvements.
Responsibilities
- Execute CRM strategy through Salesforce Marketing Cloud to deliver exceptional customer journeys and growth
- Own day to day SFMC campaign delivery, build, QA, launch, and optimisation
- Manage journeys, automations, triggered communications, and segmentation
- Monitor performance, run testing, and translate insights into improvements
- Partner with internal stakeholders across marketing, product, analytics, and compliance to keep delivery moving
You, Skills & Experience
5+ years in a Senior CRM Manager role
Contract - Senior CRM Manager - SFMC - 6 Mths+ in London employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract - Senior CRM Manager - SFMC - 6 Mths+ in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FinTech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Senior CRM Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce Marketing Cloud skills. Be ready to discuss specific campaigns you've managed and how you optimised them. Show us you know your stuff!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your passion and expertise. Tailor your approach to each company’s culture and values.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Share any additional insights or ideas you have about their CRM strategy to show your enthusiasm and commitment.
We think you need these skills to ace Contract - Senior CRM Manager - SFMC - 6 Mths+ in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CRM Manager role. Highlight your experience with Salesforce Marketing Cloud and any relevant campaigns you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in CRM and how you can bring that expertise to our team.
Showcase Your Analytical Skills: Since this role involves monitoring performance and translating insights into improvements, make sure to highlight your analytical skills. We love seeing how you've used data to drive decisions in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your SFMC Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Be ready to discuss specific campaigns you've executed, the challenges you faced, and how you optimised them. This role is hands-on, so demonstrating your technical skills will really impress.
✨Showcase Your CRM Strategy Experience
Prepare examples of how you've successfully executed CRM strategies in the past. Highlight your ability to manage customer journeys and automations, and be ready to explain how you measure success and drive performance improvements.
✨Collaborate Like a Pro
This role involves working closely with various teams. Think of examples where you've partnered with marketing, product, or analytics teams to achieve a common goal. Show that you can communicate effectively and keep everyone aligned.
✨Be Ready for Performance Insights
Expect questions about how you monitor campaign performance and translate insights into actionable improvements. Prepare to discuss specific metrics you've tracked and how you've used data to inform your decisions. This shows you're results-driven and analytical.
