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- Tasks: Lead service operations for plant machinery, ensuring safety and compliance.
- Company: Established plant and machinery supplier with a strong reputation.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a company that values reliability and customer satisfaction.
- Why this job: Make a real impact in the construction industry while leading a dynamic team.
- Qualifications: Experience in service management and a passion for machinery.
The predicted salary is between 40000 - 40000 £ per year.
Location: Launceston
Salary: Circa £40,000
About the Company: We are working with a well-established plant and machinery supplier serving construction contractors and domestic clients across the South West. Providing a wide range of equipment such as excavators, dumpers, loading shovels, and other plant machinery, the business has built a strong reputation for reliability, customer service, and high-quality maintenance support.
The Role: An exciting opportunity has arisen for an experienced Service Manager to lead their busy depot service operations. You will oversee the servicing, maintenance, and repair of a diverse fleet of plant equipment, ensuring machinery is safe, compliant, and available for customers across the region. You will also lead and develop a team of engineers while driving service performance and customer satisfaction.
Key Responsibilities
- Manage the day-to-day operations of the service department and workshop
- Oversee maintenance and repair of plant machinery including excavators, dumpers, and loading shovels
- Plan and coordinate servicing schedules, breakdowns, and fleet availability
- Lead, motivate, and develop a team of engineers and technicians
- Maintain high standards of health & safety and workshop compliance
- Manage parts inventory and ensure effective stock control
- Build and maintain strong relationships with customers
Service Manager - Plant & Machinery in Launceston employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Plant & Machinery in Launceston
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and join relevant online groups. The more people you know in the plant and machinery sector, the better your chances of landing that Service Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in managing service operations and leading teams. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on how you've driven service performance and customer satisfaction in previous roles.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Service Manager - Plant & Machinery in Launceston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience with plant machinery and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit. We love hearing personal stories that connect to our mission.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved service performance or customer satisfaction in previous roles. We appreciate results-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Machinery
Familiarise yourself with the specific types of plant and machinery the company deals with, like excavators and dumpers. Being able to discuss their maintenance and repair processes will show your expertise and genuine interest in the role.
✨Show Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop engineers, as this is crucial for the Service Manager position. Think about challenges you've faced and how you overcame them.
✨Understand Customer Service
Since customer satisfaction is key, be ready to discuss how you've handled customer relations in previous roles. Share specific instances where you improved service delivery or resolved customer issues effectively.
✨Health & Safety Knowledge
Brush up on health and safety regulations relevant to plant machinery. Be prepared to talk about how you ensure compliance and maintain high standards in a workshop environment, as this will be a significant part of your responsibilities.