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- Tasks: Lead the online strategy for a premium luxury fashion brand and drive international growth.
- Company: A prestigious luxury fashion business based in London.
- Benefits: Competitive salary of £95,000+, with opportunities for professional development.
- Why this job: Shape the future of luxury eCommerce and enhance customer experiences globally.
- Qualifications: Experience in luxury fashion and proven success in scaling online businesses.
- Other info: Join a dynamic team and make a significant impact in the luxury market.
The predicted salary is between 78000 - 112000 £ per year.
Please note, you will need to have luxury fashion experience. We are looking for a strategic and commercially-focused eCommerce and digital leader to drive growth for a premium luxury fashion business. In this role, you will take ownership of the full online strategy, balancing long-term vision with hands-on execution to expand international sales and deliver a seamless, high-end customer experience.
A bit about the role:
- Develop and implement the global online strategy to drive revenue, increase market share, and boost customer engagement.
- Manage the digital P&L and budget, ensuring all online spend is optimised for growth.
- Oversee all digital channels, including performance marketing, CRM, and social media, to strengthen brand awareness and customer loyalty.
- Lead and manage relationships with external agencies for web development, digital marketing, and technology partnerships.
- Ensure digital customer support delivers a premium experience in line with the brand's standards.
A bit about you:
- Several years of experience in luxury fashion.
- Proven track record of scaling online businesses using performance marketing, CRM, and CRO.
- Strong organisational and leadership skills, with the ability to manage multidisciplinary teams and influence senior stakeholders.
- Skilled in using data and analytics to monitor, optimise, and forecast business performance.
- Deep understanding of premium customers and the ability to translate brand values into an engaging digital experience.
Head of Online employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Online
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury fashion industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, be ready to discuss your past successes in scaling online businesses. Use specific examples to demonstrate how you've driven growth and enhanced customer experiences.
✨Tip Number 3
Stay updated on industry trends! Follow luxury fashion news and eCommerce developments to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the sector.
✨Tip Number 4
Apply through our website! We’ve got a range of exciting roles that could be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Head of Online
Some tips for your application 🫡
Show Off Your Luxury Experience: Make sure to highlight your experience in the luxury fashion sector. We want to see how you've driven growth and engagement in similar roles, so don’t hold back on those impressive achievements!
Be Strategic and Hands-On: In your application, balance your strategic vision with examples of hands-on execution. We’re looking for someone who can think big but also roll up their sleeves to get things done.
Data is Your Best Friend: Demonstrate your ability to use data and analytics effectively. Share specific instances where you’ve used insights to optimise performance and drive results – we love a numbers-driven approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Luxury Fashion Inside Out
Make sure you brush up on the latest trends and key players in the luxury fashion industry. Being able to discuss recent campaigns or shifts in consumer behaviour will show your passion and expertise, which is crucial for a role like Head of Online.
✨Showcase Your Strategic Mindset
Prepare to discuss specific strategies you've implemented in previous roles that drove growth. Use data and analytics to back up your claims, as this will demonstrate your ability to balance long-term vision with hands-on execution.
✨Demonstrate Leadership Skills
Be ready to share examples of how you've successfully managed multidisciplinary teams. Highlight your experience in influencing senior stakeholders and how you’ve fostered collaboration among different departments to achieve common goals.
✨Engage with Customer Experience Insights
Discuss how you've enhanced customer engagement and loyalty in past roles. Bring examples of how you've used CRM and performance marketing to create a seamless, high-end customer experience that aligns with brand values.
