We’re partnering with The client to hire a commercially minded Head of eCommerce for a 12-month fixed-term contract. This is a senior leadership role focused on accelerating The client’s direct-to-consumer (DTC) business through ownership of online commercial strategy, digital trading performance, and customer experience. The position is fully remote, with travel to Derbyshire expected once a month.
In this role, you will own and deliver the overall eCommerce strategy aligned with wider commercial objectives. You will take full responsibility for online revenue, profitability, forecasting, and trading performance, and lead the digital trading calendar to ensure campaigns and promotions maximise commercial results. You will also drive customer acquisition, conversion, retention, and lifetime value using data-led decision making, while developing and executing the digital commerce roadmap to identify opportunities for sustainable online growth.
You will develop and optimise CRM, lifecycle, and retention programmes to increase repeat purchase and customer engagement, using analytics and customer insights to improve conversion rate, average order value, and overall website performance. The ideal candidate will have experience leading an eCommerce or D2C function in a consumer-facing business, with a strong commercial background that includes ownership of online P&L and revenue targets. You should have demonstrable success driving digital trading and online growth, experience with CRM and retention programmes, strong CRO and website optimisation knowledge, and highly analytical skills to use data to influence commercial decisions, alongside an engaging leadership style that can coach teams and build relationships across business functions.
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Head of Ecommerce employer: Sphere Digital Recruitment
Join a dynamic global technology company in Egham, Surrey, where innovation meets opportunity. As a Senior Financial Accountant, you'll thrive in a collaborative hybrid work environment that values creativity and process improvement, while working alongside industry leaders like Google and Amazon. With a strong focus on employee growth and development, this role offers the chance to make a meaningful impact within a supportive team culture, ensuring your contributions are recognised and rewarded.
Contact Details:
Sphere Digital Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Sphere Digital Recruitment are looking for when hiring for a Head of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Sphere Digital Recruitment for the Head of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Sphere Digital Recruitment as a Head of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Sphere Digital Recruitment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Sphere Digital Recruitment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Sphere Digital Recruitment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Sphere Digital Recruitment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Sphere Digital Recruitment
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Sphere Digital Recruitment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Sphere Digital Recruitment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
