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- Tasks: Manage client portfolios and enhance digital engagement through automation.
- Company: Leading recruitment firm in the Health Tech SaaS sector.
- Benefits: Salary up to £40,000 plus bonus, with hybrid work flexibility.
- Why this job: Join a dynamic team and make a difference in health tech customer success.
- Qualifications: Experience in Customer Success or Account Management in SaaS required.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment firm is seeking a Customer Success Manager for a Health Tech SaaS based in Surrey. The role involves managing a portfolio of clients, focusing on digital engagement and customer retention through automation.
Candidates should have experience in Customer Success or Account Management in SaaS, and must be proficient in tools like HubSpot or Salesforce.
This hybrid position offers a salary of up to £40,000 plus bonus.
Digital-First CSM for Health Tech SaaS (Hybrid) in England employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital-First CSM for Health Tech SaaS (Hybrid) in England
✨Tip Number 1
Network like a pro! Reach out to folks in the health tech space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your success in customer engagement and retention. This will give you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable talking about your experience with tools like HubSpot or Salesforce.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents directly to employers looking for someone just like you. Don't miss out!
We think you need these skills to ace Digital-First CSM for Health Tech SaaS (Hybrid) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Success or Account Management, especially in the SaaS sector. We want to see how your skills align with our focus on digital engagement and customer retention.
Showcase Relevant Tools: If you've worked with HubSpot or Salesforce, shout about it! We love seeing candidates who are proficient in these tools, so make sure to mention any specific projects or achievements that involved them.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about health tech and how you can contribute to our mission. We want to know what makes you tick and how you can help us succeed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your SaaS Inside Out
Make sure you understand the Health Tech SaaS landscape. Familiarise yourself with the specific tools mentioned in the job description, like HubSpot and Salesforce. Being able to discuss how these tools can enhance customer engagement will show your expertise.
✨Showcase Your Customer Success Experience
Prepare examples from your previous roles that highlight your experience in Customer Success or Account Management. Focus on how you've improved customer retention and engagement through digital strategies, as this is key for the role.
✨Demonstrate Your Digital Engagement Skills
Think of innovative ways you've used automation to enhance customer interactions. Be ready to discuss specific campaigns or strategies you've implemented that led to measurable success in client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and their use of technology. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.
