Customer Data Manager- Integrated Media Agency
Customer Data Manager- Integrated Media Agency

Customer Data Manager- Integrated Media Agency

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise customer data processes for a fast-growing beverage brand.
  • Company: Join a leading integrated media agency known for creativity and innovation.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
  • Why this job: Be part of a mission-driven team focused on premium beverages and market expansion.
  • Qualifications: Experience in database management, ideally within FMCG or high-growth brands.
  • Other info: Sphere Digital Recruitment promotes equal opportunities and supports diverse applicants.

The predicted salary is between 36000 - 60000 £ per year.

A leading integrated media agency, blending creative, media, experience, and technology to deliver exceptional results. They are known for combining entrepreneurial spirit with the scale and support of a global network.

This role will be working on an innovative and fast-growing beverage brand based in the UK, known for its award-winning products and dynamic approach to market expansion. They are on a mission to bring premium beverages to consumers and have experienced rapid growth in product range, brand recognition, and customer base.

The Opportunity

We are seeking an experienced Customer Data Manager to lead, optimise, and shape the data processes focused on customer engagement and marketing initiatives.

Key Responsibilities

  • Own and manage customer databases and dashboards, ensuring accuracy and actionable insights.
  • Oversee data platforms and feeds to ensure seamless integration and reliability.
  • Leverage first-party data for marketing insights and performance reporting.
  • Collaborate with the Platform Product Lead on data acquisition strategies and ensure data accessibility.
  • Explore AI and machine learning opportunities to personalise and optimise CRM efforts.
  • Establish measurement frameworks to track CRM performance and KPIs.
  • Automate reporting to support campaign analysis, segment value growth, and loyalty insights.

About You

  • Proven experience in a database management or data role within a consumer brand, ideally in FMCG, alcohol, or high-growth environments.
  • A data-driven mindset, with the ability to turn insights into action.
  • Strong desire to learn and grow within a dynamic team.
  • Exceptional attention to detail and accuracy.
  • Excellent communication skills - confident in sharing insights and updates across stakeholders.
  • Flexible and comfortable with the fast-paced nature of a start-up environment, able to prioritise and meet deadlines.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Customer Data Manager- Integrated Media Agency employer: Sphere Digital Recruitment

As a leading integrated media agency, we pride ourselves on fostering a vibrant work culture that champions creativity and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages collaboration and the sharing of ideas. Located in the UK, you will be part of a dynamic team driving the success of an award-winning beverage brand, where your contributions directly impact our mission to deliver premium products to consumers.
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Contact Detail:

Sphere Digital Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Data Manager- Integrated Media Agency

✨Tip Number 1

Familiarise yourself with the latest trends in customer data management, especially within the FMCG sector. Understanding how leading brands leverage data can give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the integrated media and beverage industries. Attend relevant events or webinars to connect with potential colleagues and learn more about the company culture at the agency.

✨Tip Number 3

Prepare to discuss specific examples of how you've used data to drive marketing insights in your previous roles. Being able to articulate your experience with first-party data will demonstrate your suitability for the role.

✨Tip Number 4

Stay updated on AI and machine learning applications in CRM. Showing that you're proactive about integrating new technologies into your work can set you apart from other candidates.

We think you need these skills to ace Customer Data Manager- Integrated Media Agency

Database Management
Data Analysis
Customer Relationship Management (CRM)
Data Integration
First-Party Data Utilisation
Performance Reporting
AI and Machine Learning Knowledge
Measurement Frameworks
Automation of Reporting
Attention to Detail
Communication Skills
Stakeholder Management
Adaptability in Fast-Paced Environments
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in database management and customer engagement. Use keywords from the job description to demonstrate that you meet the specific requirements of the Customer Data Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven marketing and your experience in fast-paced environments. Mention specific examples of how you've optimised data processes or contributed to customer engagement strategies in previous roles.

Showcase Your Skills: In your application, emphasise your technical skills related to data platforms, AI, and machine learning. Provide examples of how you've used these skills to drive insights and improve CRM efforts in past positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Attention to detail is crucial for this role, so make sure your application reflects that quality.

How to prepare for a job interview at Sphere Digital Recruitment

✨Showcase Your Data Expertise

Be prepared to discuss your previous experience with customer databases and data management. Highlight specific projects where you optimised data processes or improved customer engagement through data insights.

✨Demonstrate Your Analytical Skills

Expect questions that assess your ability to turn data into actionable insights. Prepare examples of how you've used data to drive marketing strategies or improve performance metrics in past roles.

✨Communicate Clearly

Since excellent communication skills are crucial for this role, practice explaining complex data concepts in simple terms. Be ready to share how you've effectively communicated insights to stakeholders in the past.

✨Embrace the Fast-Paced Environment

This role is within a dynamic team, so be ready to discuss how you handle fast-paced situations. Share examples of how you've prioritised tasks and met deadlines in previous roles, especially in high-growth environments.

Customer Data Manager- Integrated Media Agency
Sphere Digital Recruitment
S
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