Client Success Manager (Publishers)

Client Success Manager (Publishers)

Full-Time 45000 - 55000 € / year (est.) No home office possible
Sphere Digital Recruitment

At a Glance

  • Tasks: Manage client relationships and drive revenue growth in a dynamic AdTech environment.
  • Company: Fast-growing AdTech business with a startup mentality and global presence.
  • Benefits: Competitive salary, benefits package, and opportunities for professional development.
  • Other info: London-based role with flexible commuting options and a commitment to diversity.
  • Why this job: Join a vibrant team and shape the future of programmatic advertising.
  • Qualifications: 3 years in client success and programmatic roles, ideally with Google Ad Manager experience.

The predicted salary is between 45000 - 55000 € per year.

My client is a fast-growing AdTech business that helps publishers maximise revenue. They work closely with publishers, SSPs and DSPs. They operate in a start-up mentality, with global offices and cross-collaboration across different markets.

The Job

  • Manage a book of clients across EMEA
  • Look at opportunities to upsell and cross-sell across the business
  • Work closely with the data, product and engineering teams to feedback from clients
  • Educate clients on the latest programmatic trends

You

  • 3 years experience in a CS role and 3 years in a programmatic role
  • Ideally experience with Google Ad Manager (GAM)
  • Experience from a supply side AdTech business or publisher/media owner
  • Strong hands-on understanding of the programmatic landscape

Please note this role is London based and you must be willing to commute 2/3 times a week to Central London.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

Client Success Manager (Publishers) employer: Sphere Digital Recruitment

As a Client Success Manager at our dynamic AdTech company, you'll thrive in a vibrant work culture that champions innovation and collaboration. With a focus on employee growth, we offer extensive training and development opportunities, alongside competitive benefits, all within the bustling environment of London. Join us to make a meaningful impact in the programmatic landscape while enjoying the perks of working in a fast-paced, supportive team dedicated to your success.

Sphere Digital Recruitment

Contact Detail:

Sphere Digital Recruitment Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Success Manager (Publishers)

Tip Number 1

Network like a pro! Reach out to your connections in the AdTech space, especially those who work with publishers. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Show off your expertise! When you get the chance to meet potential employers, whether at events or online, don’t hold back on sharing your knowledge about programmatic trends and Google Ad Manager. It’ll set you apart from the crowd.

Tip Number 3

Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know what opportunities might be available behind the scenes.

Tip Number 4

Keep an eye on our website! We regularly update it with exciting job opportunities in the digital space. Applying through us not only gives you access to great roles but also connects you with a supportive team ready to help you succeed.

We think you need these skills to ace Client Success Manager (Publishers)

Client Management
Upselling
Cross-Selling
Collaboration
Data Analysis
Product Knowledge
Programmatic Advertising

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Client Success Manager role. Highlight your experience in AdTech and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with publishers and how your background in programmatic advertising makes you a perfect fit for us. Keep it engaging and personal!

Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've successfully managed client relationships or driven revenue growth in previous roles. We love seeing results!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!

How to prepare for a job interview at Sphere Digital Recruitment

Know Your AdTech Inside Out

Make sure you brush up on your knowledge of the programmatic landscape and Google Ad Manager. Being able to discuss recent trends and how they impact publishers will show that you're not just familiar with the basics, but that you're genuinely engaged with the industry.

Showcase Your Client Success Skills

Prepare specific examples from your previous roles where you've successfully managed client relationships. Highlight instances where you've upsold or cross-sold services, as this is crucial for the role. Use metrics to demonstrate your impact!

Collaborate Like a Pro

Since the job involves working closely with data, product, and engineering teams, be ready to discuss how you've collaborated in the past. Share examples of how you’ve effectively communicated client feedback to these teams to drive improvements.

Be Ready to Educate

Think about how you would explain complex programmatic concepts to clients who may not be as tech-savvy. Prepare to discuss how you can help clients understand the latest trends and how they can leverage them to maximise their revenue.